We stayed there for 3 nights between 3-6 January. We have choosen Rembrandt Hotel for its location and based on the comments here on Trip Advisor. The location is perfect, nice area, nice restaurants, bars etc. The room and the bathroom were spacious & well cleaned. The thing that we really disliked were the the two twin beds that were next to each other to become a big one, they were always moving easily and spliting, very uncomfortable. Also during our 3 days stay the bed sheets were not changed, I don't know after how many days they do change them.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 February 2012
Dear Guest,
Thank you for your sharing your experiences during your stay at Rembrandt Hotel.
We would like to clarify the misunderstanding regarding the bed size in our rooms. Our rooms have different bed sizes, such as twin beds (90/120cm), a matrimonial bed (140/200cm) and a king-size bed (160/200 cm). We inform our guests about this in the booking confirmation, so they can choose a room with the preferred bed size. At your next visit to Rembrandt Hotel, please ask for one of the beds mentioned above and we will make the necessary arrangements for you.
Regarding your question about the hotel’s housekeeping, we would like to inform you that we change the bed linen every third day during a guest’s stay. In case you would like the bed linen to be changed earlier, we will take care of this without any hesitation. Our guests very happy about the quality of our housekeeping services and we assure you this is a priority in offering the best comfort for every guest who sleeps in our hotel.
We are looking forward to your next visit to Bucharest.
Kind regards,
Rembrandt Hotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
