Stayed at "Monte Nelly" in July.
The room was indeed spotless, the bathroom big and clean, but I had a problem with the staff. Example: inefficient room-service, rude bellboy. poorely trained receptionist. Called the room-service to ask for let's say strawberries and what you actually get is peanuts! Then the bell boy looks like he's begging for money, and the receptionist look like a waitress. Never saw a manager around.They have no clue about grooming standards!
Overall, good amenities, but the staff and service were awful!!
