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Hotel Gloria – reviews, photos

3.5 of 5
Str. Pietrariei 9/1, Chisinau 2024, Moldova
Hotel amenities
Hotel Gloria
Ranked #27 of 32 hotels in Chisinau
4.0 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
    6
    1
    0
    1
    0
Date Rating
2 reviews
4 helpful votes 4 helpful votes
“Could be better”
2 of 5 stars Reviewed 2 October 2010
4
people found this review helpful

Stayed there 1 night, first checked web, discount offered, booked, got a suit for lux room price, so I though until check-out when charged the rate plus extra back to near full price, told that we did not fully understand our booking (wifes native language is Russian). Suit was just like a big lux room in other hotel in city. Jacuzzi not working as per instruction, and when asked staff not much help, house keeper/manageress said problems electrical / water (bad mix) so much for the extras. In the morning the choice from the 2 page menu, we were told only items on 1 page were available, omlete - take it or leave it. The best thing was gift - small box of chocolates but for Euro135.00 it was expensive chocolate, the sauna was extra, pool was very chilly. To claim 3 stars would be enough from our experience, we did read the reviews and were disappointed by the overall experience.

  • Stayed May 2010
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask paddyjon about Hotel Gloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Villa_Gloria_Hotel, Owner at Hotel Gloria, responded to this review
20 February 2012
This is the owner of the hotel, Maria. I'm very sorry that you had a disapointing experience. Our staff works very hard, so that each and every guest is completely satisfied. For this reason i would like to explain myself to you and the concerns that you brought up.

Firstly,the person who charged you the full price, when you had a valid coupon avialable, should have contacted the management office and explained the situation. I am glad to say that that person no longer works here. The fact that you paid 135 Euro's instead of 150 for the luxurious suit already shows that some sort of discount was already given to you. Again I appologise on behalf of my staff if you were owed further discounts.

Secondly, our jacuzzis are checked daily, and we never had any problems of them breaking down while the guests were still in the suit. We have a professional who also checks each jacuzzi everytime a guests checks out.

Finally, every morning we have a breakfast buffet with a very large variety of good quality food and beverages. We do not have a menu for breakfast: you take a plate and choose yourself. The reason you were given a menu, must be due to the fact that it was after 11 am and breakfast was already over. However if you would have requested it, a specific breakfas would have been available to you. We do not take "Take it or leave it" policy with our guests, and we never have.

Thank you for your attention

Maria
-jacuzzi
morning, afternoon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Girona, Spain
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“good hotel and better staff”
5 of 5 stars Reviewed 10 September 2010
2
people found this review helpful

If you are looking for a hotel of great luxury according with the standards of the western Europe, it is possible that this one is not your hotel. But if you look for a good hotel, calmly, with good food and good wines, but especially with the best treatment that we have never received, then surely that it is your hotel.

  • Stayed August 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask florencif about Hotel Gloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
“lovely hotel - lovely people”
5 of 5 stars Reviewed 27 August 2010
1
person found this review helpful

This was my first time in Moldova, - and couldn`t have picked a better Hotel and staff!!
Perfect location, close enough to centre of city, but away from traffic and noise.
Excellent pools and sauna, food of good taste and portion.
Clean tidy rooms, well kept.
- and staff of the highest nature.
(a SPECIAL mention must go to Angela, (the manageress)...........couldn`t do enough for EVERYONE in Hotel!!!
I will be visiting this Hotel again.................as soon as i can!!!!

  • Stayed August 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask keith3456 about Hotel Gloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Midlands
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Friendly, luxurious and very comfortable hotel”
5 of 5 stars Reviewed 19 August 2009

This hotel has a lot of charm due to its luxurious style and very friendly staff. The room we stayed in looked very pretty and the bed was very comfortable. It has an outdoor swimming pool that looked enticing but we did not have time to take advantage of it. The staff spoke very good English which proved useful. We ate in the restaurant in the evening, and although the food was tasty, it was a little overpriced and I would recommend eating out. The location of the hotel is convenient for the centre and it is in a quite quiet location although close to a busy road. Overall, despite being expensive, it is worth the money.

  • Stayed August 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
russia
1 review
“Good hotel!!”
5 of 5 stars Reviewed 7 August 2009

Situated in the central city.Business services, event catering, breakfast buffet, tour assistance, dry cleaning and chambermaid service are available. Hotel in Chisinau is equipped with high-speed Internet access and satellite television. The hotel in Chisinau guestrooms offer spectacular views of the city and unique garden look.

  • Stayed January 2008, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask egor6 about Hotel Gloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Gloria

Str. Pietrariei 9/1, Chisinau 2024, Moldova
Price range (per night):* INR3,809 - 9,746

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