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Hotel Codru – reviews, photos

127, 31 August 1989 Street, Chisinau, Moldova
Hotel amenities
Hotel Codru
Hotel Codru
Hotel Codru
Hotel Codru
Hotel Codru
Hotel Codru
Ranked #16 of 32 hotels in Chisinau
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
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Date Rating
Dublin
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Week long stay”
4 of 5 stars Reviewed 1 November 2011
2
people found this review helpful

I stayed in Hotel Codru for a week at the end of June and was well looked after. The staff were polite and the room was well kept. The food in the restaurant was good quality, with a nice selection of dishes, at reasonable prices. Breakfast was particularly nice; you can have an omelet made to order in the morning. The daily 'business lunch' is good value but service can be a little slow (although this is probably due to the fact that the place is very busy at lunchtime).

The only criticisms I have are in respect of the price, which is out of sync with the cost of living in Moldova generally, and the temperature of the bedroom, which was warmer than I would have liked but with air conditioning, which was a help in this regard.

The location is also good; the hotel is a short stroll from the city centre and across the street from a park. Free WiFi is also available throughout the hotel. There is an ATM right outside the door, which is also useful.
I won't have a reason to return to Chisinau in the future, but if I did, I would stay in the Codru.

  • Stayed June 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask aonfocaleile about Hotel Codru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian Dobrin, General Manager at Hotel Codru, responded to this review
1 February 2012
Dear Guest,

Please allow me first of all to thank you for choosing our hotel during your stay and furthure more for your generous reviews that will come to sustain the continuous efforts in providing an excellent experience to our customers.
We'll be very glad to welcome you once again if you travel back in this area.

With consideration,
Adrian Dobrin
General Manager
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Wsas
1 review
“The product is not worth its price”
2 of 5 stars Reviewed 18 October 2011

The design as well as the furniture are old style not a 4 star level. The service is also poor. Staff sometimes rude. On the reception do not pay enough attention to the customers. not a 4 star level.

  • Stayed September 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Al D about Hotel Codru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian Dobrin, General Manager at Hotel Codru, responded to this review
20 October 2011
Dear guest,

Let me thank you for your feedback even though is not something to be proud of and to inform you that unfortunately situations were staff is not giving its fullest support occur no matter how hard we try not to happen.
For the last couple of years we strive to exceed guest expectations in our daily practice, but it looks like we still have to go and to go harder to achieve it!
I constantly monitor the activity and the reviews and sincerely we are noticed as better than before.
In regards of infrastructure we could not do to much even though we manage to change the lobby area, to renovate the restaurant, to separate and prolong the breakfast schedule, to change the entire linen offering a superior TC200 cotton. In the near future the hotel will go under a major refurbishment which will place it as an icon for Chisinau.
In the mean time, if you travel back to Moldova we'll be honored to host you once again and to prove the real value of service that our team is capable to provide.
Thank you once again for all these useful remarks.

With consideration,
Adrian Dobrin
General Manager
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Hasselt
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Looks like the old communist times but the service is different”
3 of 5 stars Reviewed 14 October 2011

The Codru Hotel in Chisinau has a lot of these typical communist interior features. An elevator that is too small makes a lot of noise and furniture that is full of what we call “plaqué” furniture of the 70’s. The carpet in the corridor is full of stains and the personnel has still some habits from past time. When you look a little bit further, behind the short answers, there is a very good service. I have stayed many times in this hotel since 2000 and I have seen things evolve for the good. The infrastructure is still the same but the service has become very good. Especially the restaurant and food is just excellent. The little bar in the reception area does not look very attractive but serves excellent Italian espresso.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask WW-Traveller-Belgium about Hotel Codru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian Dobrin, General Manager at Hotel Codru, responded to this review
18 October 2011
Dear guest,

Please allow me first of all to thank you for choosing our property for your staying in Chisinau and secondly for your kind remarks in regards of our services. The whole team is putting great efforts to exceed guest satisfaction and to cover somehow the lack of infrastructure that currently we are facing and any noticeable remark in this matter show me that we are on the good track . I would like to inform you that very soon the entire building will go under a total refurbishment and we will be proud to present in a reasonable time, the first Moldavian upscale hotel integrated into a famous hotel chain.
We will promote this through all informational sources and in the mean time if you are visiting Chisinau I would be very happy and honored to offer you more services in our property and a good cup of espresso

With consideration,
Adrian Dobrin
General Manager
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Geneva, Switzerland
Senior Contributor
45 reviews 45 reviews
Reviews in 36 cities Reviews in 36 cities
34 helpful votes 34 helpful votes
“Great hotel with potential but final touches are missing”
3 of 5 stars Reviewed 7 July 2011

It is really worth a "very good" but decided to go for "average" because of some lack of service.
The hotel is actually quite nice, and situated across a park. The room was OK, enough cupboards, everything clean, bed OK, pillows reasonable. The shower a bit cramped in the bath, but OK, towels fine, and very good slippers provided. BBC world was there, the tv was a bit old but that I don't mind. The food (breakfast, and had dinner room service 3 times) was actually rather good. reception girls were reasonably OK.

This sounds all great - so what did not work:
- roomservice: 1 night I had to wait 1 hour 50 minutes for a very simple order (soup and cheese). The cheese platter, when it came, was truly excellent though... when I phoned after 1 hour I was told "5 minutes" and so on. Not very professional.
- the second night I had to wait 1 hour 15 minutes
- the third night 1 hour 30 minutes - and then the food was brought by a non roomservice waiter (did not know I had to sign). All this for simple dishes when being reassured all the time that it would take 15 minutes, or that food was on its way. This night I again tried the cheese platter but the quality was distinctly less than the first night -apparantly not a standardized meal.
The breakfast - 3 times I had brealfast before 7:30, and then everything was in order.
But the only morning I arrived at 8:45 it was really awful and therefore the average rating. There was no bottled water, no tea (no teapots, no hot water, no tea bags), no jam etc. And there were only 15 people or so seated at that time! Only one time a waiter rushed through the room, said yes left and right to requests, and disappeared not to be seen again. Meanwhile, the egg-chef and cheese waitress were happily chatting and laughing with one another without chipping in or so - there was even no cut cheese available, but the lady in charge of that did not bother. So I had to eat some dry bread with nothing to drink, seated at a table loaded with dirty plates. This is really a pity since the hotel is quite good otherwise!

Stayed July 2011, travelled on business
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Ask BarbaraNairobi about Hotel Codru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian Dobrin, Manager at Hotel Codru, responded to this review
9 July 2011
Dear guest,

This is a great pleasure for me to get such a comprehensive feedback form a customer that indeed tried all its best in order to see, or rather saying not see the empty side of a glass and a guest which at the end came up with still a good evaluation, despite the "efforts" that our staff put in to solve the situation!
With such a complete and detailed description any excuse from my side will not do any good, so from every bit of professionalism that its still running trough my conscience I will take all measures and efforts that such situations to become history!
I would like to thank you for being our customer and to thank you once again for finding the time to be so explicit and present me with such a complete portrait. I can only hope that next time when you travel back to Chisinau you'll be once again our guest and I'll be more than happy to know you personally!
I wish you all the best and no more service experiences like this one.

With consideration,
Adrian Dobrin
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Satu Mare, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
“I have liked it”
4 of 5 stars Reviewed 29 June 2011

It is a nice hotel, clean rooms and a very tasty breakfast, and also the service was very good. The room was a little bit small and also the bad, but it was ok.

  • Stayed April 2011, travelled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask veres_cristian_sm about Hotel Codru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian Dobrin, General Manager at Hotel Codru, responded to this review
1 July 2011
Dear guest,

I'm very satisfied to see that our continuous efforts are matching out guest expectiations and on the other hand I would like to thank you for choosing our property while you were in Chisinau.
We looking forward to welcome you again and we will strive for continuous improvement in everything we do!

With consideration,
Adrian Dobrin
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Additional Information about Hotel Codru

  • Codru Hotel Chisinau
Address: 127, 31 August 1989 Street, Chisinau, Moldova
Price range (per night):* INR7,617 - 8,514

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