This is an OK Hotel for a stay in Zagreb but it's nothing special. The double room we had was basic but clean and reasonably comfortable. The bathroom was more than adeqate. It's a fair way out of central Zagreb but a tram stop is conveniently located right out the front for the 15 or so minute ride into town. At the same stop (but going in the other direction) are trams to the bus station.
Didn't actually see many staff, apart from a few at breakfast. The reception staff were quite anonymous.
Breakfast is an adequate Euopean buffet served in the pub at the bottom. On the plus side it offers several hot options - not all at the budget end do. The pub itself looks OK but we didn't drink there - we were told that there were better (and cheaper) options close by. The Mexican restaurant across the road is recommended, particulary if you don't feel like travelling very far for dinner.
I stayed here as part of a group tour so had no choice in where we stayed. If I returned to Zagreb I would probably choose elsewhere.
