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Apartmani Henrik – reviews, photos

Gunduliceva 39, Zagreb 10000, Croatia
Hotel amenities
Apartmani Henrik
2.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    1
    5
    1
    1
    8
Date Rating
bavaria
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“NEVER AGAIN - ...”
1 of 5 stars Reviewed 14 October 2011

... would we book with them. Late arrival agreed on by phone and Mail, then not possible as agreed , what a joke. Neither polite nor helpful people. Think about it twice prior to booking... At least, refund was given after phone call with HRS. Still, what a hazzle prior to or at arrival. Reading through this forum, Not The only ones with dissatisfying experience?

  • Stayed October 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask hightower875 about Apartmani Henrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reggio Emilia, Italy
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“very good choice”
4 of 5 stars Reviewed 26 August 2011

we arrived on a sunday and this is perfect for zagreb, because it's easier to reach the place, since it's in the city center and you can easilily find a free parking in the street. the room was on the first floor, very spacious and confortable, with air conditioning and a cooking and fridge unit( very useful for the fridge). it's a perfect place for visiting the city, since it's in the lower city center within walking distance (10 min) from the main square and the rooms are in an inner courtyard, very quiet. the fact of being in the city centre, however, can be unconfortable for parking opportunities. i advise you to reserve a free parking place while reserving the room, but it's 500mt away. or you can park in the nearby covered parking place, but be prepared to 10 kunas ( abou1.50 euros) per hour. anyway, the young receptionist, Markus, will do his best to make you feel at ease

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask luisa1958 about Apartmani Henrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
1 review
“BEWARE! Don't book nothing with this establishment!”
1 of 5 stars Reviewed 7 August 2011

We book a room for 2 in advanced. When we get to Zagreb they where overbooked and I never again seen de 8 Eur of the deposit!!!

Stayed July 2011, travelled with friends
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Ask RaquelBarbeitos about Apartmani Henrik
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Cape Town
Senior Reviewer
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Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Whatever you do - DO NOT stay here”
1 of 5 stars Reviewed 11 October 2010
4
people found this review helpful

Overpriced, sub-standard and dirty accommodation...

OVERPRICED: We spent 2 nights at Henrik Apartments: 1 night in August upon our arrival in Croatia and 1 night in September upon our departure. At the time of booking online, we thought it seemed expensive but thought this was to be expected in Croatia. However, after having traveled throughout Croatia for 5 weeks, we soon realised that it was grossly overpriced, especially taking into account the facilities and venue. When we returned to Zagreb in September for our departure, we queried the price as, firstly, it was NO LONGER HIGH SEASON and secondly, we were wiser as to what such accommodation should cost - especially given their venue and the facilities they offer. The attitude was one of "take it or leave it" and we were forced, at that late stage, to stay for the night.

Re QUALITY: When we booked online, we booked a “Private Double Ensuite” room, which according to the website description, means a PRIVATE bathroom. Upon arrival, we were given a tiny room with a SHARED bathroom and told that this was all there was available - again a "take it or leave it" attitude! Added to this, the bed was broken and we had to try to fix the loose slats of the bed's base, under the thin mattress, before we could sleep on it. At HRK440 per night (Euro 60.68), we soon enough discovered on our travels through Croatia just how badly we had been ripped off.

When we returned in September, we were given a bigger room downstairs with a private bathroom for the same price, which although still overpriced, particularly as it was end of season, further proves just how badly overcharged we had been for the first tiny room upstairs with a shared bathroom. Added to this, the downstairs room had no linen on the bed, although this was requested and we were forced to sleep on dirty pink toweling mattress protectors, which did not even cover the mattress properly. The Duvet covers were either also dirty or were so old and washed-out, that they felt dirty. They certainly did not smell fresh and clean.

The shower cubicle had broken racks that were tied up to hold them together and the cubicle was dirty. I have photographs of all of this. The bed was so small that we would not have been able to have a comfortable night's sleep and we had to use the sleeper couch. When we requested linen for the sleeper couch, the same type of pink toweling mattress protector was given to us in a crumpled up ball in a scruffy old plastic shopping bag.

We DO NOTrecommend Henrik Apartments at all! Its about time that travellers refuse to support businesses that overprice and under-supply based on the attitude that "this is Zagreb" (or wherever else) and therefore you must just pay whatever price they choose to charge and accept what is given as acceptable.

  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask SunshineSeason about Apartmani Henrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krsko, Slovenia
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Stay away as far as you can.”
1 of 5 stars Reviewed 14 September 2010
5
people found this review helpful

Unfortunately I didn't read any reviews before I booked the place. I just checked out their website where everything looks absolutely nice. I have travelled with a friend.

The price was 10% higher then their (and other) websites has promised - we payed 450 instead of 400 Kunas (62€). We payed right away when we came (which was quite unnusual), but we didn't get the bill. When I asked a middle-aged lady about the bill (she is the owner of the place and a bar which is used a reception) she asked me if I really need it. It was quite clear she is trying to rent the appartments without paying any taxes for it.
She also tried to seel us a trip around Croatia - she is connected to some private tour agency. Very un-professional. Luckly, we didn't agree on that.

When booking I clearly said I wanna seperated beds, because I was travelling with a friend and not a partner. She promised I will get it, but we got a french-size bed which was very awkward.
There was an awful air in the room (like they didn't open the door for a year) and I had the same problem with a shower like mentioned by some travellers earlier. The shower is suppose to be new and a good one, but it seems like they bought a very used one. Except from the shower-head, the water was also coming from the top of the shower - unfortunately the last one wasn't working properly and the water was ice-cold. Now you can imagine how it looked like to take a shower. After showering for 2 minutes, all bathroom was full of water - shower was obviously broken.

The place also didn't feel safe. It seems like we were the only guests, no other people any close except the owner who wanted to take advantage of guests in any possible way. We decided to leave the place and not to spend the night there. No money refund, of course.
I trully wouldn't reccomend you staying there - you will get ripp off.
For paying just 20% more you will get a very comfortable room in a four star hotel in the city center. If not, go to a hostel. I feel very sorry I wasn't thinking of that arlier.

  • Stayed August 2010, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Matej20 about Apartmani Henrik
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Additional Information about Apartmani Henrik

Gunduliceva 39, Zagreb 10000, Croatia
Price range (per night):* INR3,977 - 4,481

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