Chose this Hotel based on reviews on tripadvisor. Location wise, its reasonably close to where most hotels are concentrated in Zagreb. Quite a few tourist attractions are located within walking distance. Unfortunately I arrived in the middle of horrible weather, so spent most of my time in the Hotel for the warmth!!
Reception was quick and very efficient. I am not sure how crowded the Hotel was but was impressed that the gentleman behind the reception was already expecting my arrival. Typical of Hotels of this size, there was only the one person at the front desk without anybody to assist with luggage. One thing I did like however was that I didnt really have to enquire about anything. Free internet and wifi passwords were given without prompting and I was reminded about the complementary breakfast the next morning. Its the first time I was staying at any of the Best Western Chain and when I booked the Hotel, I also elected to join their frequent guest program. I was upgraded to a the executive room because of my membership of the program.
I believe the Hotel was completely refurbished recently, so expect to find all the modern conveniences in the room. A room card is issued and the door lock is based on proximity sensors by the door. When you enter the room and insert the keycard into a slot by the door, the airconditioning switches on and window shutters open. The room (executive) included a couch and working desk and felt reasonably new. Worth noting is that the windows in the room open, but the moment you open a window the airconditioning immediately stops. A lot of thought has gone in to make the Hotel energy efficient. The bathroom was a decent size and I thought the Yves Rocher toiletries a nice touch.
The best thing about the Hotel and also a primary reason I chose it was the availability of wifi throughout the Hotel with no limitation on the number of devices you could connect with. As a long time Mac user, I have been frustrated in the past with Hotels that force you to choose how many devices (iphone, ipad, notebook) you are allowed to connect to the wifi or even worse, force you to use the public areas to access the wifi. I am looking forward to the day where Hotel owners wake up to the fact that ease of connectivity is a major factor for selection of Hotels.
All in all a pleasant stay and I agree wholeheartedly with all of the other positive reviews. This Best Western definitely deserves its place higher in the rankings than many of its 5 star competition.
- Best Western Astoria
- Best Western Zagreb
- Zagreb Best Western
