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Palace Hotel – reviews, photos

4.0 of 5
Trg J. J. Strossmayera 10, Zagreb 10000, Croatia
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Palace Hotel
Palace Hotel
Palace Hotel
Palace Hotel
Palace Hotel
Palace Hotel
Ranked #15 of 49 hotels in Zagreb
4.0 of 5 stars 169 Reviews
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169 reviews from our community

    Trip type
Traveller rating
    44
    74
    40
    7
    4
Date Rating
Helsinki, Finland
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“No value for money”
2 of 5 stars Reviewed 10 February 2012

The hotel is old and You can feel it when You enter it. I bet that it has been luxury hotel some years back, maybe twenty-thirty or so, but it does not meet such standards anymore. Only good thing was a free wifi and the friendly staff in reception.

The hotel needs urgent renovation and modernization. The restaurant located at the corner should renew the menus also, the food was worst four star hotel food I have never tasted. Same comments I got from my colleaque who was staying in same hotel. Also the wine offering was not good.

Also when You get there by taxi, there is no room to drop-off You in front of the hotel. You must walk half block to get to the main door.

Room Tip: There is better options in Zagreb than this...
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  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Citrus Heights, California
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Convenient Luxury”
5 of 5 stars Reviewed 6 February 2012

I stayed there twice now, and whenever I will find my way to Zagreb, I will stay there again. A wonderful stately old hotel that envelops you with comfort and care. The rooms are spacious and clean, the breakfast outstanding and among the very best I have experienced anywhere in the world, and the personnel to a man and woman, most accommodating. Computers are available for your use in the lobby. Hot water for tea or coffee is always on hand. The hotel is just a few minutes's walk from the main station, and the tram to the bus terminal that will connect you to the airport shuttle from the bus terminal stops just a few meters from the entrance. Additionally, you can walk within minutes to any number of shops, malls, markets, restaurant, bars, clubs, and sights, An archeological museum is on the next block on the same side of the street, in direction downtown. More on my website, cosmic-pearl.com

  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Top Contributor
84 reviews 84 reviews
Reviews in 37 cities Reviews in 37 cities
26 helpful votes 26 helpful votes
“Very good, central hotel. Clean, with decent breakfast.”
4 of 5 stars Reviewed 3 February 2012

Stayed here three nights in Feb 2012. Hotel front desk fluent in English and German. Very central hotel, with outstanding bakeries and sausage stands within extremely easy walking distance. The hotel is a very wee bit aged, but clean and well maintained. The free internet is VERY welcome. Breakfast was probably the weak point. Plenty of decent food, but aside from the bread, it was not fabulous.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calgary, Canada
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
“Just OK”
3 of 5 stars Reviewed 25 January 2012

The hotel, like much of Zagreb, is just OK. It could use with a major upgrade and a good cleaning. Completely full with elderly American tour participants which made the service in the restaurant really really slow. And then I ended up getting sick from the meal. The path to our room required three flights of stairs, both up and down, and an elevator ride. Not super convenient with a bunch of luggage. We were only in Zagreb as an overnight stop and the location of the hotel made this very convenient but I wouldn't have wanted to stay here for any length of time.

  • Stayed October 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Swansea, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
“Perfect start to the break”
5 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

Superbly located overlooking the park and easy to reach from the bus station by tram as the stop is immediately opposite the hotel. This is a traditional establishment in which facilities such as the lifts have had to be fitted around the infrastructure, which does make them somewhat small for accommodating residents plus their luggage. Otherwise, this is a very comfortable establishment with helpful staff. The rooms are very comfortable - although the legacy of smokers was faintly discernible in the furnishings despite the latter zero tolerance prevailing - if a little on the small side. We dined at the restaurant and enjoyed excellent service and information from the; waiting staff (the dessert selection is worth stinting oneself on the first course!!) Breakfast was thoroughly enjoyable and sustaining: a pleasure to dine!

Room Tip: Perhaps away from eastern side of rooms as, although views of park were excellent, some visitors may...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Palace Hotel

  • Palace Hotel Zagreb
Address: Trg J. J. Strossmayera 10, Zagreb 10000, Croatia
Price range (per night):* INR5,825 - 7,393

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