In general the Sofia Plaza hotel is a clean, quiet and nice hotel for a reasonable rate. Having breakfast in the small garden adds to the possitive experience. But besides that I had an interesting 'issue'.
I've booked the hotel via bookings.com the night before I would arrive. When I arrived at the hotel it turned out that my booking was not registered yet. So I've called bookings.com to have them explain that my booking was there and paid in advance. The staff of the hotel apologized for this (it probably was not their fault) and before they received the booking by email they already handed me over the key of my room and wished me a pleasant stay. I didn't even show my creditcard.
The next day I was leaving again but it was no problem for me to stay in the garden and drink a coffee and work on my laptop till about 3pm (hours after checking out). It would be great if all hotels would have staff like these guys.
