Although on first impressions we were a bit skeptical about Internet Hostel, when we got into our room it was lovely, spacious and light and clean! Shared bathroom but it was only shared with around 4 other rooms so not an issue. A wonderful location right off Vitosha Bld, close to many restaurants, shopping and some of the sights. Also, one of the women working there was an absolute delight - so friendly and welcoming.

when I first arrived in the hostel I was really enchanted by the quality of the service ,espeacially VIolet who was so reassuring BY welcoming us so warmly .she gave me so many tips to park my car in a safe place to be alawys healthy
nezha from frand proposed us a delightful breakfast.
I thank her so much and wish her .
nezha from france

The other reviewers seem to forget this is a hostel and not a hotel, there is nothing wrong with the place, and I have always found the staff to be very friendly and helpful. I have stayed here 3 times, each time after travelling from the black sea, it doesn’t matter what time you turn up, the staff are always on hand and polite. You get your own room for 2 or 3 for about 25 Euros.. what more do you want?

It’s right in the centre of the city, McDonalds 30 seconds away, definitely would stay there again.

Booked this place for 3 nights on Expedia and pre-paid all of it. It was around $65 CDN per night. On Expedia they have themselves listed as "Internet Hotel". Not until we arrived did we discover that this is a hostel, and not a hotel.

We walk in the door and struggle to take the stairs up to the 2nd floor because there are no lights in the hallway or stairway. It's completely dark. We knock on the door and an older lady lets us in. She has my name listed on some kind of coil notepad, then asks to see my passport. Then she asks for more money, saying that I still need to pay more. This, of course, led to an argument. Ultimately, she gave us the key and led us upstairs to our room. She said the "owner" would be by the following day to speak with us, even though I proved to her on the computer that my email receipt said "paid in full".

We get led upstairs to our room and discover that our room only has 1 bed, even though I booked a room with 2. (We were 2 guys). Nonetheless, it's late at night so we are just happy to have a room at all.

The next morning a different older lady lets herself into the room while we are sleeping and starts telling us we need to pay more money. I tell her to come back later, which she does, and then I prove to her on my computer that the email from Expedia says "paid in full". She eventually leaves, but not in a good mood.

The following morning she lets herself into our room AGAIN while we are sleeping. This time she just wants to know if we have been smoking in the room. I say "no" and she leaves.

If you are going to Sofia (and you should, the women are gorgeous!) just pay the extra cash and stay at a hotel. If you insist on staying at the "Internet Hostel" after reading this, then you are a glutton for punishment.

P.S. not all was bad. They did have wireless in the rooms. Ask the lady for the password. I think the password was actually "password". It was a strong signal too and didn't disconnect. And the McDonald's 50 ft away was convenient.