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Holiday Inn Sofia – reviews, photos

5.0 of 5
111 Alexander Malinov Boulevard, Sofia 1766, Bulgaria
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Holiday Inn Sofia
Ranked #6 of 116 hotels in Sofia
4.5 of 5 stars 89 Reviews
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89 reviews from our community

What travellers say about this hotel
  • Business park(6)
  • Very clean(5)
  • Swimming pool(3)
Traveller rating
    41
    38
    10
    0
    0
Only show reviews for Family (5) | Couples (12) | Business (53)
Date Rating
Royal Tunbridge Wells, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Not really a tourist hotel”
4 of 5 stars Reviewed 9 February 2012

We stayed here as got off plane late at night before going skiing. The taxi driver said it was expensive for Sofia and it probably is for its location but rooms are clean and warm, staff are helpful and food good.Breakfast in particular is very good. I would only stay here if you needed somewhere close to airport not as a tourist.

Room Tip: Don't choose one overlooking car park at back in winter as locals do skidding practice when snow...
See more room tips
  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Baldric4 about Holiday Inn Sofia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pagm, Manager at Holiday Inn Sofia, responded to this review
21 February 2012
Dear Guest

Thank you for taking the time and effort to write about your recent stay at the Holiday Inn Sofia.

We appreciate your positive comments about the high quality of service and standards at our property, and the abundant and delicious buffets and a la carte international cuisine offerings available to our guests.

Further to your comment about the hotel location , we are indeed conveniently situated within close proximity to some of the most popular ski resorts in the country. Moreover, we are within minutes drive of not only to the airport, but also to the city center and to other historical, natural and entertainment attractions. You may also relax and unwind in our Esprit Leisure & Spa Club, one of the best in town, offering a variety of sport and relaxation activities. We can assure you that should you decide to stay in our hotel for a longer period, you will discover that it is equally as perfect for leisure tourists

Once again, thank you for your comments. We look forward to welcoming again you to the Holiday Inn Sofia in the near future.

Sincerely,

The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“A decent although forgettable business Hotel”
3 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

A typical business hotel with nothing special to remember. Breakfast was ordinary, dinner buffet very standard and the WiFI only worked at times. It is very far away from the city centre and only very helpful if you go to the business park. So holidaymakers stay clear!

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by rickyspa1 for Sofia
Ask rickyspa1 about Holiday Inn Sofia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pagm, Manager at Holiday Inn Sofia, responded to this review
7 February 2012
Dear Guest

We were surprised to have received your comments as we have no record of your having actually stayed at our hotel. We were particularly disappointed by your comments as they are at total variance with all our previous glowing and positive commendations from our guests, which also resulted in our being awarded the Intercontinental Hotels Group Torchbearer Award in 2012 for the best Holiday Inn in Europe.

We look forward to the opportunity to actually welcoming you to our hotel ie the 5 star Holiday Inn Sofia in the near future

Sincerely,

The Hotel Management
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Athens, Greece
Senior Contributor
42 reviews 42 reviews
Reviews in 26 cities Reviews in 26 cities
313 helpful votes 313 helpful votes
“Very good business hotel”
5 of 5 stars Reviewed 20 January 2012

I visited the Holiday Inn Sofia for business a few days ago, for one night.
The hotel is fairly new, very clean and accommodating.
The rooms are spacious and well designed, and the heating is good.
Breakfast is excellent, with a wide selection of delicious things to munch on.
The little seervice I required was polite and I had no problems.
Another very iportant advantage of this hotel is the free underground parking. When the outside temperature is -5C, it is great to get into a warm car in the morning. Believe me!
Only negative I can think of is the lack of free WiFi. Use of WiFi is very expensive.
Overall an excellent choice, recommended!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by Philip J for Sofia
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pagm, Manager at Holiday Inn Sofia, responded to this review
27 January 2012
Dear Guest

Thank you very much for choosing Holiday Inn Sofia for your accommodation needs. We highly appreciate you taking the time to write about your delightful experience during your stay.

It is always a pleasure to receive such a positive feedback from our guests, and it serves as a reinforcement for our entire staff to continue making the Holiday Inn Sofia a leader in excellence.

Further to your comment about the cost of the WiFi, please note that we are extremely flexible, offering room package rate inclusive of internet service at a very reasonable price. Please contact us directly when you make your next reservation at the Holiday Inn Sofia and we will be pleased to offer you the internet inclusive package.

Once again, thank you for your wonderful feedback.

We look forward to the opportunity to serve you again in the near future.

Sincerely,

The Hotel Management
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Amsterdam, The Netherlands
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Top”
5 of 5 stars Reviewed 11 December 2011

I've stayed several times at this hotel for buiness purpose, the property and services are always top. My preferences are recorded, they always try their best to fulfil them. Located on a business park, the hotel has a reliable shuttle service to/from the airport. Modern, cosy, quiet, nice restaurant, large buffet for breakfast. Free access to the swimming pool, sauna, steam room, fitness. No bad surprises ever. I'll go back!

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ValAmsterdam about Holiday Inn Sofia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pagm, Manager at Holiday Inn Sofia, responded to this review
9 January 2012
Dear Guest

Thank you for taking the time to write about your deightful experience with the Holiday Inn Sofia.

We appreciate your loyalty to our hotel and your positive comments are trully motivational for us, since they serve as an evidence that our efforts in providing high quality customer service are recognized by our valued guests.

Once again, thank you for choosing Holiday Inn Sofia for your travel needs. We look forward to welcoming you in the near future.

Sincerely,

The Hotel Management
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Bucarest
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Excellent for business, not recommended for leisure”
4 of 5 stars Reviewed 28 November 2011

I stayed in this hotel in many occasions and I certainly recommend it for any business traveler to Sofia. Level of service is excellent. Also the breakfast is fantastic, large choice of healthy or less healthy foods :) They also provide a brunch - buffet, excellent also in price and variety. Large rooms, clean and quiet, some of them with the view of the mountains. If you are not a business traveler, then you have better choices, as this hotel is not at all close to main Sofia attractions. In this case would be better to get a nice mountain villa or a more central hotel, because you will get nicer prices /or walking distance from main attractions in the downtown Sofia.

  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Calator77 about Holiday Inn Sofia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pagm, Manager at Holiday Inn Sofia, responded to this review
1 December 2011
Dear Guest

Thank you very much for taking the time to write about your very positive experience at the Holiday Inn Sofia. Your loyalty to our hotel is highly appreciated and we are very pleased to have received such wonderful feedback from a frequent guest such as yourself. We are grateful for your comments about the excellent service, the abundant delicious food and the condition of our guest rooms. It is trully motivational for us when our efforts in providing high quality and excellent service is appreciated by our valued guests.

The location of our hotel has many advantages to those located downtown – the surrounding areas are at the same time modern and tranquil and, as you have mentioned, there is a magnificent view of the Vitosha mountain from our guestrooms. There are numerous leisure and entertainment activities available for our guests within close proximity of the hotel, and our Concierge staff are always ready to advise on the numerous options available that will best suit the guests’ individual needs.

Indeed, the prices of the hotel shuttle bus and the taxis to downtown are very low and affordable to everyone. We also offer several very attractive packages, incorporating leisure activities and transportation. Should you contact us directly when you plan your next visit to Sofia, we will be pleased to offer the package that best suits your needs.

Once again, thank you for being a loyal guest of Holiday Inn Sofia. We look forward to see you in the not too distant future.

Sincerely

The Hotel Management
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Additional Information about Holiday Inn Sofia

  • Sofia Holiday Inn
Address: 111 Alexander Malinov Boulevard, Sofia 1766, Bulgaria
Price range (per night):* INR4,089 - 7,953

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