Where do you start with this hotel or holiday complex. When we stayed there it was one big building site. Our rooms were large but souless and empty. Beds were hard. There were no instructions anywhere on how to use the phone to call for more pillows. On check out we were asked if all was OK and lack of pillows came into the conversation. Manger could not understand why we had not called for more. I asked how to use the phone, as there were no instructions, her answer "We had never thought about that". The bathrooms were the largest I have ever seen, but the shower did not work properly, the plug blocked and the shower was dirty. When you left the room there was dust everywhere from all the building work, so your room soon got dirty. The breakfast was a real treat. We were the only ones using the hotel and we arrived in a nice looking restaurant. 1 Server with very limited English. We were asked what we would like, so we answered what is available, answer anything. I asked for cereal...her answer no cereal. We asked for some sausages....she answered no. We went through a long list of things, in the end we asked again what was available, her answer ham and eggs only.......and thats exactly what we got. No orange juice, but wonderful Illy coffee. So would I stay here again? Not if it was the last hotel standing in Sofia. I dont enjoy staying on building sites.

Im not sure how I ended up here. It was MILES away from the city. Luckily (I suppose), I was sick for a few days so I could only manage to get there once anyway. If your up for trying to catch the local trams, good luck. A taxi sets you back around 10 Bulgarian $$ each way. The rooms are massive. It is basically an apartment. I wouldnt recommend this to people who are wanting to check out the city and are only in sofia for a few days. It is more like a holiday camp for people that live in the area. For example, 2 weddings were held when I was there, and thats who booked out the rooms. The staff are helpful enough, however they struggle with their english. There is a restaraunt onsite also, which is also pretty good. I wouldnt go back to this place purely on its location.