Before reaching Sofia, when I learnt that my accommodation has been booked in Park Inn by Radisson, I was excited and looked forward to a Radisson experience. My hopes were belied. Let me briefly explain.
Positives: Checkin was smooth, front office staff were polite and courteous, room was really big and bed was good.
Negatives:
1. The room did not have the following things which are normally available in any business hotel: coffee maker, iron, iron-board.
2. The bath-area had just one dispenser with shampoo - no bathing soap, no bath gel, no body lotion - again, these are things which are common in all business hotels. In fact, I requested the front office staff to provide me with bathing soap; they agreed to give but no response thereafter. I did not have the patience to remind them for such a basic thing.
3. The breakfast menu had a decent spread; but, unfortunately, there were very few items for a vegetarian like me - perhaps they could have added porridge, baked beans, grilled tomatoes, ...
This hotel can definitely improve further. Best wishes!!
Venkat
- Greenville Hotel Sofia
