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Park Inn by Radisson Sofia – reviews, photos

4.0 of 5
36 Atanas Dukov Street, Sofia 1407, Bulgaria
Hotel amenities
Park Inn by Radisson Sofia
Ranked #24 of 116 hotels in Sofia
4.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    8
    6
    6
    1
    0
Date Rating
Bangalore, India
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Ok, but not up to the expectation”
3 of 5 stars Reviewed 9 October 2011
1
person found this review helpful

Before reaching Sofia, when I learnt that my accommodation has been booked in Park Inn by Radisson, I was excited and looked forward to a Radisson experience. My hopes were belied. Let me briefly explain.

Positives: Checkin was smooth, front office staff were polite and courteous, room was really big and bed was good.

Negatives:
1. The room did not have the following things which are normally available in any business hotel: coffee maker, iron, iron-board.

2. The bath-area had just one dispenser with shampoo - no bathing soap, no bath gel, no body lotion - again, these are things which are common in all business hotels. In fact, I requested the front office staff to provide me with bathing soap; they agreed to give but no response thereafter. I did not have the patience to remind them for such a basic thing.

3. The breakfast menu had a decent spread; but, unfortunately, there were very few items for a vegetarian like me - perhaps they could have added porridge, baked beans, grilled tomatoes, ...

This hotel can definitely improve further. Best wishes!!

Venkat

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask venkatrams2 about Park Inn by Radisson Sofia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoyan Angelov, Front Office & Revenue Supervisor at Park Inn by Radisson Sofia, responded to this review
14 October 2011
Dear Guest,

Thank you very much for taking the time to write your review and share it with all TripAdvisor users.
As a relatively new team ( Park Inn by Radisson Sofia changed the previous management a year ago) we are trying to offer better service and we are working to improve it every day.
All additional amenities in the room (as iron, iron-board etc.) are available upon request. We would like to apologize for this miscommunication between our departments and not providing you with the requested cosmetics.
We will discuss our breakfast menu and how we can make it more complete.
Once again thank you for your comments, it is only when people such as yourself take the time to provide us with feedback that we are able to monitor and improve our performance and the service that we offer.

The Management Team
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Sofia
2 reviews
“Smelling bathroom”
2 of 5 stars Reviewed 29 September 2011

This was the old Greenville hotel now owned by Radisson, known as Park Inn. The location is close to many of the big companies but in the evenings the place is boring. You can take a 10 min taxi ride to the city and escape the hotel.

The smell in the bathroom is proably coming back from the drainage, its awful. If you leave the bathroom door open (which the housekeeping does it wisely) you will not recognise it and they also open the windows to ventilate, but at the end of the day you close the bathroom door and in the mornings you can start your day by throwing up once you step in the bathroom.

I will not advice this as a business hotel, the staff is excellent, services are excellent but I can't stand the bad smell and I guess no one would either.

To have it under the Radisson brand its a shame to the Radisson branding of having quality hotels.

Rooms are a bit noisy if you get the lower floors with traffic around, may be the back side would be quieter.

Room Tip: I heard they have service appartments at the back with a small kitchen, so if you do have to choose...
See more room tips
  • Stayed September 2011, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoyan Angelov, Front Office & Revenue Supervisor at Park Inn by Radisson Sofia, responded to this review
3 October 2011
Dear Guest,

Thank you for for taking the time to share your opinion with all Trip Advisor users.

Our team is always trying to show its "Yes, I can" attitude and not only meet guests' expectations but also exceed them.
Our apologies that your experience at the Park Inn by Radisson Sofia did not live up to your expectations. We wish to convey that if we had been notified of your disappointment during your time with us, we would have made up every effort, to make the remainder of your stay would have been what you had hoped.
We will check the drainage of our property to make sure that all bathrooms are comfortable and fresh.
These are items we do not take lightly and extend our sincerest apologies and assuredly that if you choose to stay with us again, you will have the proper Park Inn by Radisson Sofia experience.

The Management Team
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London, United Kingdom
1 review
“Exellent Place !!!”
5 of 5 stars Reviewed 19 September 2011

All in all my stay at the Park Inn - Sofia was remarkable .
The receptionists was extremely polite and helpful, they was prepared for all the questions we had.
Nice indoor Swimming Pool and garden.
Quiet place close to the center.

Room Tip: Rooms with garden (restaurant view) are awesome.
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Ok business hotel”
3 of 5 stars Reviewed 28 August 2011

Probably this used to be the leading hotel in Sofia, nice location, city centre, dated rooms, ok restaurant and breakfast. Does not live up to what you would expect from a Radisson Hotel. More suited for business stays.

  • Stayed September 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ioannina, Greece
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very nice”
5 of 5 stars Reviewed 27 July 2011

Friendly staff, nice food , very clean rooms .Normal prices and not far from the center of sofia . Excellent for a long weekend

  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask anam2070 about Park Inn by Radisson Sofia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Park Inn by Radisson Sofia

  • Greenville Hotel Sofia
Address: 36 Atanas Dukov Street, Sofia 1407, Bulgaria
Price range (per night):* INR4,033 - 6,945

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Park Inn by Radisson Sofia
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