I have stayed at this hotel many times for business, each time my expterience gets worse.
yes the rooms are big but this does not compensate for the rest of the experience
the unusual and dingy decor and lighting makes you feel depressed. The smell of stale cigarette smoke gets into all your clothes. even items i did not wear had to be washed when I got home becasue of the smell.
the lady serving behind the bar was the most rude and miserable woman i have come across in any hotel i have stayed in all over Eastern Europe. the restaurant was closed in the evening dure to a private function. on asking her advise if there was anywhere else nearby to eat, she just said "no" and walked off.
you were made to feel you were intruding if you went into the bar.
If you like anything more than a roll and cold meats for breakfast, then this is not the place for you. they have cereal but no cold milk. there is noone actual in the restaurant in the morning to ask for some. They do have cold scrambled egg.
I had to go to reception to ask for a knife and got tutted at for the inconvenience, although they did find me one
They do not have any black and you were lucky to find a clean cup to make coffee in.
- Meg Hotel Sofia
