On reading the reviews complaining about small rooms, I spotted on Hotels.com that booking a suite instead of a single room equated to only $20 more a night, so I booked suite 104A for 4 nights. This was large, with 2 armchairs and a sofa in one lounge room (that had thoughtfully been turned into a bed by the staff who were unsure of numbers in my party on the first night), a bathroom with big jacuzzi style bathtub, and a comfortable double bed in the bedroom. The maid service was brilliant, I even dropped a small bit of paper in an out of the way place to see if they spotted it and they did! Very clean and good value. People seem to expect Western Europe english fluency, friendliness and service from staff in Eastern Europe but the latter was isolated for 70 years under the Soviet era and is still recovering. This will come eventually and the staff here were pretty good and do try hard. Location is perfect. As Bulgarian taxi drivers are still notorious for ripping off foreigners I could avoid them and walk all round the centre from the hotel instead. Incidentally the 3 times I took taxis further afield, including to the airport for 10 Leva, I didn't get ripped off, probably because the bellhop flags them down for you in the street and gives the driver your destination. Breakfast was better than you'd get in Western Europe with their wretched continental breakfasts. Here there were cold meats, scrambled eggs, hot meats, cereals, pastries and fruit. Overall very good, but don't be tight, pay a bit more for a suite and enjoy your stay!
Mike, London

My husband and me, we decided to stay at Maria Luisa hotel for our first night after the wedding party! We payed about 70euro to get a flat with NO VIEW and a bed like a rock!I expected more of a 4stars hotel! THe food was old and cold! Was a new experience for me to sleep in a hotel like that! I've been before to 4 stars but this hotel can't be considered as 4 stars! The room service charges us with 3 leva tips when the bill was only 3 leva!Better choose another hotel!

This hotel is fine for a short overnight stay, our room was small with no natural light and therefore a bit stuffy. The hotel is well located in central Sofia and close to all the shopping and eating places. The breakfast was Buffet style and the staff very pleasant and helpful. There is a nice lobby bar and cafe are near the reception. I would use again but only downside was the room size, although I would say they probably have better rooms available just dont stay in room 203.

This is a fabulous little hotel right on the main road through Sofia city centre, 5 minutes walk south to the shopping and 5 minutes walk westwards to a huge open-air market. The staff couldn't have been more helpful, the breakfast was lovely and the only criticism could be thaat the rooms were a little small. That's not to say that it was uncomfortable: I had my best night's sleep in Bulgaria so far here...the pillows and beds were exraordinarily comfortable.
I think it's the friendliness of the staff that makes this place stand out. I would stay here again without question.