We arrived a bit later than planned and couldn't find the doorbell, but luckily we had enough phone battery to call them so all was well. Our apartment was gorgeous, with a shared balcony, comfy sofas, large bed, satellite TV and kitchenette. The location is good once you've figured out how to get around Sofia and where the trams go (we'd recommend not arriving at Sofia train station in the evening, exhausted, with no idea which tram to get and a minimal grasp of the cyrillic alphabet - there are no signs in English and very little information!). We should also say that the friendly staff helpfully let us leave our luggage in their office after we checked out. We'd definitely stay here again.
