We loved this hostel and we have stayed in quite a few. The staff were really friendly and extremely helpful. They couldn't do enough for you. They took the bags to the room and made fresh coffee for us on arrival. The breakfast was great, especially compared to ones we had had at a previous hostel. The cost was very reasonable and they even arranged for a taxi to take us to the station. Whilst Sarajevo is not the most touristy of places, if you do go there, the Hostel Gonzo is a great place to stay.
