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Hotel Europe – reviews, photos

5.0 of 5
Internatsionalnaya Str. 28, Minsk 220030, Belarus
Hotel amenities
Hotel Europe
Ranked #1 of 22 hotels in Minsk
4.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    16
    8
    4
    0
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Date Rating
Stockholm, Sweden
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Best hotel in Minsk”
5 of 5 stars Reviewed 31 December 2011
3
people found this review helpful

Over the years I have stayed at most of the up-market hotels (Victoria, Crowne Plaza, Hotel Minsk) in Minsk but it wasn’t until recently that I tried Hotel Europe. I would say that Hotel Europe is (at least) one step ahead of the other hotels. It is a nice and quiet business hotel with big and well-kept rooms. Breakfast was included and was very good, one day they even had a guitarist on. The service was in general very good. One of the receptionists really went out his way to help me find the place I was looking for (making phone calls, drawing maps etc). The only (very small) issues I had was with the service of some of the staff. Nothing major, but there was one or two occasions when I addressed the staff and they just didn’t respond appropriately for a five star establishment. Nevertheless, overall it was a very nice experience and I will be back.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Caligula76 about Hotel Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Savanovich, Marketing Manager at Hotel Europe, responded to this review
23 January 2012
Dear Guest,
We are very pleased to note that you enjoyed your stay at the Europe Hotel. Thank you for taking the time and trouble to share your valuable comments. Rest assured I have shared your kind words with team who were delighted to hear them. We loved that you enjoyed the live guitar during breakfast; it is always our pleasure to create a special atmosphere for our guests everywhere in the hotel. We take all our guests’ comments very seriously and all the points mentioned will be considered by the management.
We do hope that we will continue to be one of your favorite Minsk experiences and hope to see you in the Europe Hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Not everything it's advertised to be!”
3 of 5 stars Reviewed 19 November 2011
3
people found this review helpful

This is considered the best hotel in Minsk. But, then again, remember it's Minsk. The price was outrageous for what you get. The hallways reminded me of a nursing home. The rooms are large, but not comfortable. A hard bed, hard pillows and a small "school-type" chair (in case you want to get any work done). The carpet in the room had huge stains. The heat is controlled centrally, so the rooms are very warm. You can open the window, but then must deal with the traffic noise. The gym looks like it was an afterthought - just a few cardio machines and a massage chair thrown in a tiny room in the basement. There weren't any towels or water either. Breakfast was ok, but nothing spectacular. But, despite all this, the staff was very pleasant and helpful.

  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask CheckinOut_11 about Hotel Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Savanovich, Marketing Managment at Hotel Europe, responded to this review
23 November 2011
Dear Guest,
Thank you for taking the time to provide us with your valuable feedback. We are happy to hear that you found our stuff helpful and pleasant; our team strives to provide exemplary service to our guests. However, I am disappointed that your stay did not live up to your expectations. Please be assured that we take all our guests’ comments very seriously and all the points will be considered by the management as we are constantly working on improvement of our guests’ experience.
I do hope that you will allow us the chance to welcome you back to The Europe Hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southside Virginia
Senior Contributor
24 reviews 24 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Beautiful, Clean, and an Excellent Location”
5 of 5 stars Reviewed 6 November 2011
1
person found this review helpful

We spent one night in this hotel in early October and very well pleased with our stay. Our room was very large and well equipped with plenty of storage space and a great bathroom.
The hotel appears to have had a very recent renovation and everything was spotless. The two meals we had at the hotel were excellent.
The only slight problem we had was that our room was located beside a storage room and we could hear quiet a bit of noise from the staff as they worked throughout the night. It is not worth complaining about but if you are a light sleeper, you might want to look at the room location. We asked about the use of a computer to check e-mail but were told that the computers were closed.
It was a good stay and I would have liked to spend another night at this hotel.
It is

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask roustabout about Hotel Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Savanovich, Marketing Manager at Hotel Europe, responded to this review
21 November 2011
Dear Guest,
We are very pleased that you enjoyed your stay with us at The Europe Hotel; thank you for taking the time to share your feedback. We are also happy to hear that you had the chance to appreciate great meals in our restaurant. We value our guests’ comments very highly and will certainly take note of the points that you have mentioned.
We hope to have the opportunity to welcome you back to our hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Senior Contributor
26 reviews 26 reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
“Clean, quite and centrally located”
5 of 5 stars Reviewed 31 October 2011

The hotel is in brand new building, which is centrally located. Everything is new, the property itself,
the furnishings in the rooms etc.
There are not so many modern hotels in the city of Minsk to begin with ,this is one of the very few available there.
The style is simple and non-impressive, but this is ok, unless your are looking for some
high-style grand-dame hotel. ( The entrance is quite grand - at least for Minsk, indeed).
The management is trying very hard to get the service up to the modern standards, and to please foreigners. Ask for for FT or WSJ if you need it there - there are no English papers available for purchase in the shop. And remember, that not everyone there speaks English.

Room Tip: Ask for the best available room. They do not give free upgrades, though.
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  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask glamontheroad about Hotel Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“A gem in Minsk !”
5 of 5 stars Reviewed 15 October 2011
1
person found this review helpful

We made the discovery of this precious gem in Minsk . It is situated in the heart of the city, with view of the square, city hall, the cathedral and the Svisloch River . The reception was inviting with an old-world charm that is difficult to find. The people working were elegant, courteous and helpful. The rooms are off a mezanine style hall. What a luxury , our room was. It faced the boulevard, had a balcony and was VERY spacious ! It was luxuriously decorated with high ceilings, chandeliers, antique-like furnishings.The bathroom was also remarkable in its decor and efficiency. The dining room offered excellent meals in a wonderful atmosphere. We thought that we had moved into a ''château''.

Room Tip: Choose facing the boulevard, with balcony
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  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Myrtle-Lily about Hotel Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Savanovich, Marketing Manager at Hotel Europe, responded to this review
20 October 2011
Dear Guest,
Thank you sincerely for your very kind feedback and for summing up the feel of the hotel that we work hard at to achieve. We appreciate that the guests who tend to stay with us are looking for something a little more personal and characterful than larger hotels tend to offer and we are happy that we succeeded in adding a ‘special’ touch for your stay with us. We look forward to welcoming you back to the Hotel Europe again!
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Additional Information about Hotel Europe

  • Europe Hotel Minsk
Address: Internatsionalnaya Str. 28, Minsk 220030, Belarus
Price range (per night):* INR19,394 - 23,351

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