My first visit to Belarus. My general impression was it is a fabulous place full of genuine, hospitable people - apart from this hotel that is. To sum up the hotel, it is a rat hole full of unhelpful, obstructive, ignorant, aggressive (yes aggressive !!) people. I only met one member of staff that deserved any recognition - the rest, without exclusion, have each one of these "qualities".
The one particular experience that sums up what this hotel is all about is an argument I had with the bar keeper. I was threatened by this "person" - yes, he threatened to hit me if I did not clear a $20 bill immediately. I wasn't particularly phased, seeing as I am a 1.88 metre, 17 stone ex-rugby player but do you expect this to happen in a hotel ?
How about the nightly phone call to my and indeed my colleagues room - a lady on the other end of the phone with a simple question : "Sex, massage ?". How about the flea bites I have all over me which I can only assume I got from the bed. How about the receptionist whose favourite word is "NO". How about the shower which when I occupied the room, had in it hairs probably from multiple previous occupants and a hairy bar of soap ?
I can go on.
A big piece of advice to anybody that has to travel to Minsk - remember this hotel name. DO NOT GO THERE. In scoring this hotel, there is not a category low enough so to quantify my assessment :
- Hotel Yubileiny advertised star rating : 3 Star
- My awarded star rating : Minus 7 Stars
And it wasn't cheap.
Not an experience I want to repeat. There is a Crowne Plaza in downtown Minsk. If anybody reads this, don't look any further - go there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC