I stayed at this hotel for a week. At first glance everything seems OK but after a couple of days, you can see there's an underlying poor attitude to customer service amongst the staff. The reception staff can be highly variable, from hostile to very helpful. It depends which one you approach and at what time. I wanted to check out 1h later than the advertised time as I had a meeting which went on longer than the check out time and the hotel wanted EUR 40 for the privilege. I think that's an outrageous amount and an insult to paying customers - for perhaps a 1/2 day late checkout maybe, but not 1h. I asked for the director to discuss that and he/she wasn't there. No wonder the hotel does not work properly as it seems that no-one is in charge. The Internet connection does not work all the time - technical problems in their network and there are power interruptions (true of much of Tirana). The business centre is a joke - there's almost nothing there except Internet PCs for which you have to buy a code card. I also found the restaurant to be overly busy. They have lots of enormous tables and hardly any small ones. The food is just average and the service slow but the prices are not particularly high either. For rooms, this hotel is completely over priced as are most of the "top end" hotels in Tirana. There are smaller hotels with cosier facilities and a lot happier and friendly staff with more flexibility. My recommendation is to avoid and stay somewhere else.

Part of Europe. City center. Practical. Close to old part of Tirana.

This hotel is in a great location - right on Skanderberg Square. Only problem right now is the square is a huge building site. But you can imagine the grandeur of it despite that. The hotel service is good, meals are okay - not very traditional Albanian but edible. Wireless internet is free in the lobby. Probably one of the best hotels to stay at in Tirana right now.

The Tirana International hotel is located in an excellent location, right in the centre of the city, in Skenderej sqaure. The view from the front rooms is really pleasant. It's been recently refurbished. The rooms are quite comfortable, clean but a liitle small. The staff is helpful and courteous and they speak English and Greek too. Hotel provides freeinternet access, via a WiFi spot in the lobby arrea and in Resturants and through an oulet and a network cable in the rooms. The cable is provided by the Hotel. Breakfast is great too. There is also a free parking area in a secure place.