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Theranda Hotel – reviews, photos

4.0 of 5
Rr. Andon Z. Cajupi 6 & 7, Tirana, Albania
Hotel amenities
Theranda Hotel
Ranked #3 of 57 hotels in Tirana
4.5 of 5 stars 84 Reviews
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84 reviews from our community

    Trip type
Traveller rating
    55
    18
    3
    8
    0
Date Rating
London
Senior Contributor
48 reviews 48 reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
“Superb!”
5 of 5 stars Reviewed 2 December 2011
3
people found this review helpful

This is a really great hotel. Good location, although a bit difficult to find as its off a side street (walk down the small street and look right and you will see the sign, if not, call them and they will come and find you!). The hotel is newly decorated, lovely rooms with a lot of space and good wifi and bathrooms, very nice breakfast, excellent service. All the staff spoke multiple languages well, and were genuinely friendly and helpful. A real gem!

Room Tip: I stayed in an executive room which cost 10 euros more but was worth it
See more room tips
  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MarkLondonMEt about Theranda Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theranda Hotel, General Manager at Theranda Hotel, responded to this review
26 December 2011
Dear Guest,

I would like to thank you for choosing our Hotel during your short stay in Tirana and it feels good to hear your experience with us was a pleasant one! I personally thank you for the kind and encouraging words toward our staff but we are aware of the long journey we have ahead of us. Knowing the Hotel location we are working in putting some signs to show the exact location of the Hotel very soon. However, I would like to emphasize the importance of any other suggestions you may have, so please feel free to send them to us in order to make each stay a memorable experience.

Hoping we shall have the pleasure to welcome you back soon again, I send our best regards and Happy Season Holidays!

Sincerely,
Altin Cupi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome
Senior Contributor
26 reviews 26 reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Not boutique, not business-friendly”
2 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

Seeking a small and convenient hotel in Tirana as an alternative to the big international ones I was lured here by good reviews but I do not find them justified.

The staff is friendly but that does not make up for the lack of knowledge and experience. On arrival internet did not work in the room: no wireless, no LAN. I was offered to use the computer by the reception but they could not make that one work either. In the room - what should be the desk is in reality barely a make-up table, there are no plugs next to it and so on. The reception failed to pass an important message.

But I have to admit they always failed with a big smile so it was sort of easier to swallow.

It is slightly overpriced for what it is although that is not my main concern. The location is extremely convenient if a little hard to find and there is no point in blaming the hotel for being in a barely paved dusty alley.

I would try it again if I knew they sorted out the problems.

  • Stayed June 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask HrundiVB about Theranda Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theranda Hotel, General Manager at Theranda Hotel, responded to this review
26 December 2011
Dear Guest,

I am sorry to learn your experience with us in June was not up to your expectation and the problems you were faced with. What bitters me the most is that we did not handle professionally the problems you had with the internet and passing to you the important message!
I take advantage from this communication to apologize for the problem caused from the internet provider. Since then we have two of them, using one of them as permanent connection, and the other one as back up and now is up and running normally. I also personally did speak with the entire staff in emphasizing the importance of taking the appropriate actions and act professionally for every need our guests will have during their stay with us. It would have been even more helpful if you would have spoken to me directly in order to resolve problems, however, I would like to assure that all the appropriate actions have been taken we would welcome the opportunity to welcome you once again to see by yourself the steps which have taken to assure a memorable experience in our Hotel.

Sincerely
Altin Cupi
General Manager
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Athens
1 review
3 helpful votes 3 helpful votes
“Best Location & Service”
5 of 5 stars Reviewed 17 November 2011
3
people found this review helpful

If you don't like the big chains, this is THE hotel to stay in....

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Apostolos_Athens about Theranda Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theranda Hotel, General Manager at Theranda Hotel, responded to this review
19 November 2011
Dear Guest,

We are glad to hear your short stay was a pleasant one! Being a small Hotel gives us the possibility to offer to each and everyone of our guests a personalized service and create a special familiar atmosphere.

I shall pass the kind words to our staff and express our genuine wish in welcoming you and Mr. Ishii back at Theranda Hotel!

Kind regards

Altin CUPI
General Manager
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Emmenbruecke, Switzerland
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Number One Is Justified”
5 of 5 stars Reviewed 16 November 2011 via mobile
1
person found this review helpful

This small pearl of hotel definitely deserves the very best rating of all Tirana hotels. This was my first hotel in Tirana with no noise, it's ideally situated in a back yard of the otherwise busy Blloku area. Service is more professional than in any luxury hotel. The rooms are nice and suitable for the category. Minibar is stocked well and security is also well taken care of. I will definitely be back!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MatthiasPfeiffer about Theranda Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theranda Hotel, General Manager at Theranda Hotel, responded to this review
25 November 2011
Dear Guest,

We are really glad your experience with us was a memorable one! It is really nice to hear the kind words mentioned in your review, and we happy to learn good work and dedication really pays off.

I gladly shall pass you kind words to my staff but we are aware of the long journey we have ahead of us and a few things and details that may need some extra care.

Looking forward to welcome you back soon, I send my best regards!

Altin CUPI
General Manager
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London
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Great alternative to the big chain hotels”
5 of 5 stars Reviewed 15 November 2011 via mobile
1
person found this review helpful

We stayed for 3 nights at the end of October. Usually we stay with the big hotel chains but we decided to stay here due to the reviews on tripadvisor. Initially we thought this may have been an error due to the hotels appearance on a back street, however our fears soon disappeared and over the course of our stay we became very fond of the place.

The staff are excellent. They recommended some very good restaurants and on one of the nights they even sent one of the waiters with us so we wouldn't get lost finding it. Superb. When we arrived, our room wasnt ready -no problem- but the manager made a point of seeing us the next day to apologize, which was great customer service.

The room we had was nice and a good size. We had one with a jucuzzi and it was great to relax in it in the evening after a day walking around town.

Definitely recommended - nothing like the large grand Sheraton, but small is sometimes more beautiful.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mjmorrow about Theranda Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theranda Hotel, General Manager at Theranda Hotel, responded to this review
19 November 2011
Dear Guest,

We were very glad to have you and Ms. Hodgson in our Hotel and we are happy to hear you did enjoy your stay with us! I want to assure you that we are going to share them between our team. It is essential for us having happy guests especially by the communication with our associates.

Being a small hotel gives us the opportunity in creating a familiar atmosphere, something you do not find in big hotels and making Theranda Hotel a second home far from home.

We also are working with local government and community in improving nearby surroundings while we ourselves have invested from our own budget.

Hoping to see you back soon in our Hotel we want to express our gratitude to you for this wonderful feedback – thank you!

Altin CUPI
General Manager
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Additional Information about Theranda Hotel

  • Theranda Hotel Tirana
Address: Rr. Andon Z. Cajupi 6 & 7, Tirana, Albania
Price range (per night):* INR4,570 - 7,133

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