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Days Inn Ashland – reviews, photos

2.0 of 5
12700 State Route 180, Ashland, KY 41101
Hotel amenities
Days Inn Ashland
Days Inn Ashland
Days Inn Ashland
Days Inn Ashland
Days Inn Ashland
Days Inn Ashland
Ranked #5 of 9 hotels in Ashland
2.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    4
    1
    4
    4
    8
Date Rating
Daytona Beach, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Stay AWAY from this dump!”
1 of 5 stars Reviewed 19 November 2011

DO NOT STAY HERE. This has got to be the filthiest hotel in America. Maybe the World. You'd be better off sleeping in your car or under a bridge. The staff were very nice, but it doesn't make up for the filth. PLEASE believe me and DO NOT stay here. It was truly disgusting and just so filthy filthy filthy. Not only will i NEVER stay here again, i will NEVER stay at a Days Inn again for fear i'll get the same filthy dump only in a different city. I can't begin to tell you how disgusting this place is, i'm going everywhere online i can to warn people, I'm also gonna notify the Commonwealth of KY Health dept---for what that's worth as i'm sure they'll do nothing. I've emailed Days Inn Corporate too, but doubt that will do any good as i believe they're independently owned so corporate won't care. OH and WVA are just across the river from Ashland, next time i go i'll find a hotel there. I should have taken pix, but i was so disgusted i didn't want to be reminded of the filth. Carpet was so filthy it was black, ceilings were black with filth cobwebs all around the vents---the bathroom filth cobweb extended from the vent to the mirror, a distance of about 2 feet. The sink drain was clogged. Unbelievably, ALL of the light switches were so caked with filth i covered my forearm with a towel to flip the switch. I laid towels on the floors to walk on WITH my shoes on. The bed must have been stuffed with straw from the noise it made. I've never seen such thin cheap sheets in my life. I HAD to take a shower, i stood on a towel in the shower and touched NOTHING. Bathroom tile grout was black with filth. It was truly so horrible i still shudder, and i mean that, when i think about it. DO NOT STAY HERE, PLEASE DO NOT STAY HERE. You'll be sorry and disgusted and sickened if you do. Literally, this dump should be shut down.

  • Stayed November 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Addison, Regional Director of Sales at Days Inn Ashland, responded to this review
22 November 2011
Thank you for your recent reveiw of our hotel. We take our TripAdvisor reviews very seriously and use them as a tool for the betterment of our staff and property. We apologize that our location did not meet your expectations. As a follow up from your stay our hotel was inspected by the Ashland-Boyd Co. Health Department. 23 of our 63 rooms, including the room you occupied, were inspected. The Health Department did make note of some items that need attention, but our hotel did pass the inspection with a rating of 86 and no need of a follow up by the Health Department was notated on our inspection. Again, we apologize that our hotel did not meet your expectations and we wish we would have had the opportunity to correct any of the issues had we known about them during your 2 nights with us. Best Regards, Cindy Addison
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1 review
“Bed bugs! Smoke smell! Disgusting!”
1 of 5 stars Reviewed 16 October 2011

My husband and I stayed for one night at this hotel because all the others in town were full. What a mistake. We should've just driven on to Morehead, but I was exhausted and we have a newborn son. About a week after our stay, we noticed we'd acquired a rash that turned out to be bed bug bites. I am horrified that I let my baby sleep in a bed with bed bugs! As if it wasn't bad enough that we had to stay in a smoking room. (Not as if it made a difference - the whole place was dirty and reeked of cigarettes.) I wouldn't recommend this hotel to anyone.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George Arthur, General Manager at Days Inn Ashland, responded to this review
18 October 2011
I apologize that your stay was not up to your expectaions. I am not certain when you stayed at the hotel but can assure you we have had no complaints nor found any evidence of bed bugs at our hotel. If you would like to contact me so I can get further information from you such as the room number you were in and what night you were here, I would like to look into this further. You can reach me at garthur@hospitalityma.com.

Sincerely,
George Arthur
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pgh
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“We bite”
1 of 5 stars Reviewed 20 July 2011
1
person found this review helpful

We stayed and got bit by fleas and bedbugs what more is there to say

  • Stayed March 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pgh
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“run away fast”
1 of 5 stars Reviewed 30 November 2010
1
person found this review helpful

I stayed there Thanksgiving weekend, and woke up with an itchy skin rash, after going to the Doctors I was informed that I was bitten by bedbugs Filthy Filthy place. There are many other hotels within a 2 mile radius at about the same rate,stay at one of those they don,t bite

  • Stayed November 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Days Inn Ashland, responded to this review
3 December 2010
Thank you for taking the time to write a comment, it's disappointing to learn that you were unhappy with your stay. Your comments are taken very seriously, and please be assured that the issues have been addressed. There's no excuse for anything less then complete guest satisfaction and we look forward to serving you in the future.
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Phoenix, Arizona
1 review
“After many internet reviews of motels in the area,we decided on this one for our two week visit to our old home town.”
5 of 5 stars Reviewed 23 October 2010

I checked a lot of reviews and though most people post only problems,. it seems no one post positive comments. In our occasional visit to our old home town, we have stayed at various motels in the area and while some differed in the breakfast offered, most provided about the same quality rooms and service. We founf the Day's Inn to have very comfortable beds and pillows. We had two double beds with microwave and separate refrigerator and freezer as well as a coffee pot and cable TV. I found the clerks and the service personnel very friendly and had no problems at all with the motel. The rates were very reasonable and I can truthfully say that any future visits will be at this motel. MY wife, who is very difficult to please was very pleased and that is something. I hope they continue the excellent quality and service we received during our stay. I think is appropriate to say that this is the first time I have felt strong enough to write any reviews, good or bad.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager026, General Manager at Days Inn Ashland, responded to this review
28 October 2010
Thank you for taking the time to complete a survey about our hotel and providing feedback to us. Thank you for the kind words, the staff and I appreciate them. We are pleased your stay went well and look forward to your future visits.
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Additional Information about Days Inn Ashland

  • Ashland Days Inn
Address: 12700 State Route 180, Ashland, KY 41101
Price range (per night):* INR3,473 - 5,937

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