First lets start by saying every staff member there is rude and acts if they hate being there. When you see this hotel especially online you think very nice , restaurant and fitness room , breakfast and big conference areas. And yes the have those things restaurant is totally frozen and not good in my opinion , fitness room well yes has more than some hotels but zero maintenance,breakfast is not bad and they do offer large areas for conferences . Room wise they have big problems with heat and air conditioning not working, the water in the bathtube is straight brown takes five minutes to turn clear again , tv is one of those hotel box systems with outdated tvs and poor programming , wifi its almost non-existant and oh yeah did I mention the Terrible STAFF!!!!

I stayed at the Ashland Plaza Hotel for a work conference. Before I got there I read the reviews on tripadvisor and I was expecting the place to be a dump baseded on what I read. I was worried because I am very picky about the hotel rooms I stay in. I got there and the place was not nearly as bad as the reviews. My room was clean and the hotel was not bad at all. I would stay again.

Would never stay here again! Housekeeping staff has thieves. They went through our suitcase, a makeup bag and the drawers we had clothing in. They stole jewelry, makeup, medication, and other things from our room. Hotel will NOT be responsible for anything taken from the room by THEIR housekeepers that THEY provide a key to for entrance to your room. Hotel does not provide an in-room safe to store any valuables.

Stayed here for a business trip and am more lenient than a personal stay - but this is too much. Hotel always appears empty, lights are off inside, dirty elevators, hot halls, uncomfortable beds, restaurant closed down, and no air vents in bathrooms.

Only positive is AC worked in room.

Hotel appears to be gasping for it's last breath.