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Holiday Inn Express Hotel & Suites Ashland – reviews, photos

2.5 of 5
13131 Slone Court, Ashland, KY 41101
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Holiday Inn Express Hotel & Suites Ashland
Holiday Inn Express Hotel & Suites Ashland
Holiday Inn Express Hotel & Suites Ashland
Holiday Inn Express Hotel & Suites Ashland
Holiday Inn Express Hotel & Suites Ashland
Holiday Inn Express Hotel & Suites Ashland
Ranked #1 of 9 hotels in Ashland
4.5 of 5 stars 42 Reviews
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42 reviews from our community

What travellers say about this hotel
  • Good night(4)
  • Flat screen(3)
  • Free breakfast(3)
  • Very friendly(3)
Traveller rating
    26
    7
    3
    5
    1
Only show reviews for Family (15) | Couples (12) | Business (8)
Date Rating
Lexington, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Very nice hotel, but bad online booking experience”
5 of 5 stars Reviewed 27 December 2011

Booked online and noticed an error in amount charged to my credit card immediately. Phoned and emailed the hotel, IHG and Priority Club many times. IHG promised they had forwarded my messages to the hotel management. Received no response from hotel prior to my check-in. Upon check-in management was contacted by telephone and agreed there were issues with my charges. After standing in the hotel lobby more than 30 minutes and speaking twice with management on the phone, I was assured the issue had been corrected. She apologized for the error and was very nice. However, I feel the situation should have been solved prior to my arrival. The hotel clerk was very pleasant and helpful. The hotel was clean and nicely decorated for the holidays. The breakfast bar was excellent and the lady maning it was very nice. Our stay was great, just wish I had not been forced to worry about the issue for two weeks. In my opinion, they should have responded as soon as they received my message.

Room Tip: If you book online, check the amount you are billed for taxes. The rate should be 12% according to t...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lexmama about Holiday Inn Express Hotel & Suites Ashland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC
Senior Contributor
42 reviews 42 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Very Nice Holiday Inn Express”
5 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

Was in Ashland for one night for a tournament and we arrived around 9pm the evening before. Needed a place to stay so pulled into the HI and booked a room with two queen beds. Hotel looks almost new if it is not it's very well maintained. Anyway room on lower level, very safe well lighted. Room was large, good heat for cool night and very clean. Nice firm bed great shower. Next morning breakfast with pretty much something for everyone. Was a bit pricey at $100 but as I was with family don't mind paying for a safe clean hotel. Would definitely stay here if in Ashland again.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gborotraveler about Holiday Inn Express Hotel & Suites Ashland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, NC
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great place to stop between IN and NC!”
5 of 5 stars Reviewed 14 November 2011

Traveling home to North Carolina from Indianapolis, we stopped here for the night. Hotel appears very new and is in great shape. Room was large and clean. Everyone on staff was friendly and helpful. As others have mentioned, the breakfast is terrific! A great place to spend the night.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask scattt about Holiday Inn Express Hotel & Suites Ashland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, SC
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Friendly people, large room!”
5 of 5 stars Reviewed 8 November 2011

Met the manager at check-in, as well as a member of the family that owned the hotel. They were both very courteous, delivering prompt, friendly service. Our room was large, comfortable, attractive, and very clean. Their housekeepers do a great job! Their internet service was reliable, never had any problems. In the morning, the older lady that ran their breakfast was outstanding!! She talked to everyone, making sure they had what they wanted. This hotel was a winner!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Murray2417 about Holiday Inn Express Hotel & Suites Ashland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Nice weekend away from home”
5 of 5 stars Reviewed 10 October 2011

Brenda at the front desk began my stay at the Holiday Inn Express with a smile, and extended her courteous and professional assistance throughout the weekend.
Markita and Charlotte, who were responsible for the complimentary breakfast bar each morning kept everything fresh and inviting, with a good selection from which to choose.
But the most important feature each of these women had in common was that they made me feel welcome, whether it was upon my initial arrival after a long drive or small requests I had for Brenda at the front desk. And every morning Charlotte and Markita were there in the breakfast area with smiles and warm greetings. It just helped me so much to begin my day off right, for this was a working weekend for me there in Ashland.
Certainly I look forward to my next trip to that beautiful part of Kentucky and will undoubtedly stay with my friends at the Holiday Inn Express.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask edmelton about Holiday Inn Express Hotel & Suites Ashland
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Additional Information about Holiday Inn Express Hotel & Suites Ashland

  • Holiday Inn Ashland
  • Ashland Holiday Inn
Address: 13131 Slone Court, Ashland, KY 41101
Price range (per night):* INR5,041 - 7,841

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