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BEST WESTERN River Cities – reviews, photos

31 Russell Plaza Drive, Ashland, KY 41101
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BEST WESTERN River Cities
BEST WESTERN River Cities
BEST WESTERN River Cities
BEST WESTERN River Cities
BEST WESTERN River Cities
BEST WESTERN River Cities
Ranked #4 of 9 hotels in Ashland
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    4
    11
    2
    3
    2
Date Rating
Top Contributor
55 reviews 55 reviews
Reviews in 36 cities Reviews in 36 cities
27 helpful votes 27 helpful votes
“Good with a few glitches”
4 of 5 stars Reviewed 28 December 2011

I found this location on the fly and stayed because they had an area for big rig parking (vital for me). Nicely appointed room, comfortable bed, HUGE flat screen on the wall (room 319, if you stay here). First BW I've been to yet with a full fledged recliner in the room. Only bad thing was, the handle was broken so it was a comfortable chair. Full breakfast with a cappuccino machine. Only real complaint I had was the wifi was awful! Went down and didn't work at all until the next morning. Staff tried to help by resetting the router twice, but no good. Even the hotel business center didn't work. When it did finally connect the next morning, the signal was really weak. Other than that, great hotel, I would have rated it excellent except for the wifi problems. I'd stay here again.

Room Tip: Loved the big tv in the room.
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cah3295 about BEST WESTERN River Cities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, IN
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Really Pleasant Surprise”
4 of 5 stars Reviewed 17 November 2011

I was not looking forward to staying here, but I was pleasantly surprised as I had business in Ironton, OH across the river from the hotel.

Travelers Beware: GPS took me to two different locations, a strip mall and a high school (all within five minutes of each other), before I finally called the front desk who was very friendly and gave me clear directions to the hotel. The fantastic front desk worker stated many travelers have GPS challenges when trying to locate the hotel.

Room was great, complete with fridge and microwave, and was very clean and spacious. Channel variety was appreciated. The bed was unexpectedly very, very comfortable.

Breakfast in the morning was above average.

Hotel is within walking distance of fast food and Golden Corral, if that is what you are looking for in dining. Close to basic shopping areas and the community, from the several interactions I had, was very friendly and courteous.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Whitesville, Kentucky
Senior Contributor
32 reviews 32 reviews
Reviews in 20 cities Reviews in 20 cities
4 helpful votes 4 helpful votes
“great bed”
4 of 5 stars Reviewed 16 November 2011

This best western had one of the best beds I ever slept in. It was great. The only things I found wrong with the stay was my door. It must of had a inch gap from the floor to the bottom of the door and 1/2 inch around the latch side. Let in lots of noise. I put a towell down to block it.Other than that was pretty good stay.

Room Tip: I was on second floor and had no big problems with it.
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  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 3 more reviews by rbell-57 for Ashland
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butlerville, Indiana
Senior Contributor
46 reviews 46 reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
“Clean, friendly, convenient.”
3 of 5 stars Reviewed 13 November 2011

This place works fine for the area. You get the normal Best Western room and service so you save a few bucks by getting a room here. When in town for business you could probably get Hampton or Holiday in for the same rate but for a family visit you could get a better rate here. Sign up for Best Western rewards. They have a clean outdoor pool during summer months. Everything seemed cleaned and everyone seemed friendly. You have the best Ashland shopping and dining within blocks. You get free breakfast. Golden Coral within a block. Walmart, Lowes, Subway, JC Penny's, Mall, etc closeby.

Room Tip: SIgn up for Best Western rewards. Ask for what you want, you might get it.
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  • Stayed December 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Cakesman for Ashland
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Tampa, Florida
1 review
“Rooms are disgusting old and smell musty.”
1 of 5 stars Reviewed 9 October 2011

I reported to management that the room did not meet my expectations. I inspected the bed sheets and was disgusted. I was not accommodated at all by management. my husband and I packed up and stayed at the Holiday Inn and Suites that is most definite a 4 star hotel. I payed for the room at Best Western and basically walked out with no refund, management is terrible.
I made an official complaint to district head quarters.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about BEST WESTERN River Cities

  • Best Western Ashland
  • Ashland Best Western
  • Best Western Hotel Ashland
Address: 31 Russell Plaza Drive, Ashland, KY 41101
Price range (per night):* INR5,489 - 5,489

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