We had a couple of nights at Grand Wests on our way out to Malololailai Island. The staff were very hepful and friendly, they tracked down missing travel documents for us, quickly and effiecently. The pool area was an absolute godsend, with 3 tired, hot and cranky kids, not to mention 2 stressed out parents, the pool was awesome, the kids loved the slide, and it was lovely and cool, but easy to get into. The gardens are lush and it was extremely relaxing to lie on a a pool lounger, cocktail in hand and watch the kids play in the pool. There were two downsides to Grand Wests, one is the noise, the complex backs onto the airport runway, and planes taking off at 11.30pm tend to leave you wide awake!! There was also alot of noise of dogs barking, and people talking and laughing. The other downside is the food, by the second day, I just wanted to take over the kitchen and cook something I could eat, it didn't matter what you ordered, it would not bear any resemblance to what ended up on your plate, the second day the Chef went home sick so the waiter cooked and then the receptionist had a go, to be fair, both were as good as the chef. Having said all this, I would certainly go back, the pool and grounds are fabulous, the staff are friendly and its a perfect place to chill out for a couple of days.
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