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Seashell@Momi – reviews, photos

2.0 of 5
Nadi Airport, PO Box 9530, Nadi, Viti Levu, Fiji
Hotel amenities
Seashell@Momi
Seashell@Momi
Seashell@Momi
Seashell@Momi
Seashell@Momi
Seashell@Momi
Ranked #19 of 27 hotels in Nadi
3.0 of 5 stars 32 Reviews
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32 reviews from our community

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Sydney
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Cash stolen from our room.”
1 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

We left the resort to go shopping about lunch time. When we returned to the room we found the side compartment of our suitcase was open. The belt with our passports in it was lying on top of the clothes. When I opened the belt, the cash inside was gone. There was no sign of forced entry and nothing else was taken. It had to be a staff member that robbed us and if they had the intelligence to put back the belt in the compartment we probably wouldn't have noticed the missing cash until we got to the airport. We were the only people staying in the whole resort at the time(because it was such a dump).
I went to the reception to report the theft to a manager. The Fijian guy at reception told me the manager just left and was un-contactable. When I demanded he call the police, he had the manager there in five minutes.
Then the manager starts lying telling me I had the only key to the room. They obviously had a master key and the cleaners had their keys too (which he couldn't deny). When I told him to call the police he tried to stall saying "they are very slow and probably won't make it out tonight". When I asked him for the emergency number he said Fiji didn't have one! (the emergency number for Fiji is 917 or 919 which I found when I called the Australian high commission). I stayed there until they called the police and they came about four hours later and I made a report.
Thefts like these prey on the fact that travellers won't notice or if they do,they won't do anything about it. The staff always seemed nice and friendly which makes it even more sickening to know that one of them robbed us.

Apart from the robbery the place was crawling with bugs, even by fiji standards. It was our last port of call and we were used to bugs by now but the place was infested with everything.
We had booked an air conditioned room through Expedia. When we got to the room only had ceiling fans. When I went to reception they told me they would have to charge extra for an air conditioned room and our problem was with expedia.
Even though we were the only poor souls in the entire resort!

Location; Terrible location. Luckily we had rented a 4 wheel drive because half the road to the resort is dirt road, with the paved part riddled with the biggest potholes in Fiji(again even by Fijian standards). It is a 15 minute drive from the main road and the closest thing after that is Nadi town. We had a self contained "bure" but it doesn't matter because all shops and restaurants are so far away you are left relying on the poor overpriced food/drink in the resort anyway.

It has no beach, just mud.

One of the main reasons we picked seashell was its babysitting service. We hadn't had a meal the whole holiday without the baby, and fancied one night by ourselves. When I went to book they said the staff were having a party tonight and they had no-one in to cover the service.

Our stay at the seashell at momi tainted an otherwise perfect holiday in Fiji. We didn't feel safe after the robbery and were quite ecstatic to leave (it was like getting away from a horror film plot eg. Texas chain saw massacre,Hostel,the Burning Man ect.).

I write this review so that others won't make the same mistake we did.

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Hunt, Manager at Seashell@Momi, responded to this review
14 February 2012
We acknowledge this review on Seashell@Momi and we are taking the time to reply to these comments. This booking was done through Expedia Travel for two adults in a Duplex Bure which is the correct accommodation for this booking. The Duplex Bures are the only ones that we have on a stay 3 nights and save 30% special which this booking clearly stated when booked to stay with us through Expedia. This booking never gave any mention of air conditioning as the writer claimed it should have been and upon the management calling the Expedia travel agent overseas at the hotels expense, they confirmed that also. The travel agent did call the guest back to explain this. The guest also advised me that there was nothing wrong with the Bure, they only wanted air conditioning. They did ask about the air conditioned rooms and were advised that they were welcome to upgrade to those rooms but they would have to pay an extra $F60.00 per night as those rooms were more expensive. The guest then continued to say that I was a liar and was only doing this to make more money out of people. I told the guest that was not true but the guest continued to call me a liar again.
The guest mentioned about baby sitting; their booking did not mention that they had a baby; it was for two adults only. Their booking did not mention they wanted a baby cot but we did supply one for them (normally this is requested in your booking and would be in your Bure upon arrival). Our baby sitting is done by the house keeping staff; because we were having our staff Xmas party we could not accommodate their request as once again we did not know they were travelling with a baby. We chose the night of their first night for our party as there was only one room in the hotel booked which meant all the staff could attend as the resort had been too busy before that for us to have our staff Xmas party. The writer and his family seemed to enjoy their evening in the restaurant and we had received no complaints from them about poor or overpriced food and beverages.
The day that the guest said they had money stolen from their room, they left the resort to go shopping in town in there rental car at 1.00pm and returned at 6.30pm, as recorded in the security log book. Upon questioning the house maid, she advised me that she went to there Bure at around 11.00am when they were both there and they requested the maid not to clean there room so therefore the maid never entered their room that day. Regarding the police, we had no hesitation in ringing the police as the guest suggests; matters like this are taken seriously by the management. The front office staff called the managers house at 8.10pm and the manager came directly to the front office to meet with the guest. The manager did advise the guest that they had the only key as all master keys are handed into the manager at the end of the day’s work which was 4.00pm. the guest then said that the manager was a liar as well. The police did arrive at midnight to meet with them.
We are sorry that their short stay with us did not meet their expectations, but we are pleased and satisfied that we met their booking requirements as per their Expedia booking.
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Lautoka, Fiji
1 review
2 helpful votes 2 helpful votes
“Lovely staff & service - very happy guest”
4 of 5 stars Reviewed 12 December 2011
2
people found this review helpful

We went as a group and booked 7 garden view apartments, very convenient, step out from the rooms to the sliding pool. Apartments are clean and spacious, and the group meals were well balanced and delicious (thank you Vili & Maureen) I agree with kaybradj ... this resort is perfect for relaxing, not stressed out like 5star hotels in Fiji. It's ideal if you want to just get away from the city or work life, sleep, watch the sunset, swim in the pool. They have 2 pools.. big plus.. the sliding pool was good enough for us as we had young children in our group and it's not as deep as he ocean view pool.

Room Tip: If you're not too keen on watching the sunset and ocean while swimming, then a garden view apart...
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  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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David Hunt, Manager at Seashell@Momi, responded to this review
15 February 2012
We wish to thank your group from the management and staff of Seashell@Momi for your kind comments on your group stay at our resort. We have passed your thanks to Vili & Maureen and we do hope to see your group again. Once again, thank you all very much and it was our pleasure to host your group.
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Melbourne
Senior Contributor
33 reviews 33 reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
“Unpretentious resort, not as bad as previous reviews”
3 of 5 stars Reviewed 11 September 2011
4
people found this review helpful

I stayed here for 6 nights in the newly renovated apartments. The purpose of my stay was to dive with Scuba Bula. I travel to Fiji frequently and have previously avoided this resort because of the past reviews. One review wrote about $ being stolen, implicitly accusing the housekeeping staff. However, I used the safety deposit and the staff went through with me the amount of cash that I have. That really gave me peace of mind that they are doing things properly. Other reviews wrote about the food. I found that the food was reasonably priced and mostly delicious. The standouts for me were the scallop mornay, banana pancakes, garlic prawns. I do want to add that the location is remote, with infrequent connections to Nadi. It does offer tranquility, is a good place for meditation and fantastic sunsets. The apartments have a TV but all available channels connect to FijiOne. It would be nice to have other options. On the mosquito factor, the resort is located close to mangroves and thus depending on the direction of the wind, you do get mozzies coming in. I would recommend shielding the restaurant area with net-like screens because it is an open concept restaurant.

Room Tip: Book through expedia.com
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  • Stayed September 2011, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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David Hunt, Manager at Seashell@Momi, responded to this review
15 February 2012
We at Seashell@Momi thank you for your kind review and fondness of our food. We are pleased that you enjoyed your stay with us and have noted your concerns and will do our best to rectify them. Once again, thank you for staying with us.
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Jakarta, Indonesia
Senior Contributor
44 reviews 44 reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
“It's all relative...”
4 of 5 stars Reviewed 5 September 2011
3
people found this review helpful

When you hear the words “Fiji” and “Resort” what pops into your mind? If it’s infinity pools, opulent lobbies, room service, buffet breakfasts, flat screen TV’s in every room, or white sandy beaches then Seashell@momi is not for you. If what comes to mind is a sleepy holiday place away from the other tourists, a place to relax and get away from it all the seashell@momi might be exactly what you are looking for.

I stayed in Bure #1 which was a short walk to the dive center, pool bar and restaurant. It was also beautifully quiet both at night and during the day. The Bure is old and it’s dated but it also has a certain charm. It felt like the kind of place I went for holidays when I was a kid. (I am 42 now). There was a kitchen with a kettle, toaster, plates, cups, etc, tables and chairs, hot and cold running water (the shower pressure could have been better and you can’t drink the water) plenty of closet space and comfortable enough bed.

The meals were pretty good value and were plenty tasty. I sampled the Hamburgers, fish and chips, fish curry and the chicken and pineapple pizza. All good with fish curry being a standout. Breakfast was of the Continental variety (included in the room rate) which consisted of cereal, fruit and toast, instant coffee, tea and juice. There are also other options like pancakes, eggs, etc available at an extra charge. Drinking water is available from water tanks around the grounds.

Everyone working there was extremely friendly. They are always happy to help, but you have to remember that “Fiji time” is real. And it does exist at Seashell@momi.

I stayed at this resort primarily to dive with the Scuba Bula dive center and for that it fit the bill perfectly. During my stay, the other guests seemed to be like minded travelers and seemed to be enjoying the place as much as I was. Sure, there is very little do and it’s sleepy but surely, that‘s the point!

Recent reviews have mentioned security. I did not feel in danger at any point. I had nothing taken from my room and I did not leave anything outside the room at night. Perhaps the management has addressed the recent problems with frequent security patrols. I saw the security guy wandering around every night I was there. I also left my hire car in the car park without any problems. There is a safety deposit box at reception if you want some extra assurance.

I really loved my stay at Seashell@momi. You have to keep in mind that it’s all relative. I spent five nights at Seashell and then 3 nights up the road at the Intercontinental. The Seashell was $80 a night and the Intercontinental was $300 a night. The Seashell was exactly what you would expect for eighty bucks. It was honest, it didn’t over promise and it was just what I was looking for.

  • Stayed September 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Hunt, Manager at Seashell@Momi, responded to this review
16 February 2012
In response to this review, we would like to thank the writer for his generous comments and glad he enjoyed his holiday. We hope that we can host you again and for your information, bure 1, where you stayed, has now been renovated and looks really nice. Regards from all at Seashell@momi.
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Hong Kong, China
1 review
5 helpful votes 5 helpful votes
“Don't go there! DANGER”
1 of 5 stars Reviewed 19 August 2011
5
people found this review helpful

1. My friend and I were staying in the Garden View apartments. At about 1:30 am on our second night at Momi's I interrupted a local guy who was trying to steal my boogie board that I had left outside the apartment on the balcony, as the bag had got wet whilst in the boat.

2. The following morning my friend and I wanted to go out surfing, but because there were already 3 in the boat, we couldn't go, ( and it was pumping), as they would only take 4 in the boat, and their other boat was being used by other non surfing tourists. They couldn't / wouldn't supply another boat.

3. We then left the resort, and went to Plantation Island. When unpacking our gear, my friend discovered a considerable sum of money had been removed from his jeans' pocket.. This could only have happened the previous day, when our apartment was locked, but cleaned by some very efficent 'cleaner'. This theft is still under police investigation, and this is apparently not the first time something like this has occurred there.

4. My advice to you regarding this place is...STAY AWAY.

Stayed July 2011, travelled with friends
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Additional Information about Seashell@Momi

  • Seashell Momi Hotel Nadi
  • Seashell Momi Nadi
Address: Nadi Airport, PO Box 9530, Nadi, Viti Levu, Fiji
Price range (per night):* INR840 - 2,800

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