We left the resort to go shopping about lunch time. When we returned to the room we found the side compartment of our suitcase was open. The belt with our passports in it was lying on top of the clothes. When I opened the belt, the cash inside was gone. There was no sign of forced entry and nothing else was taken. It had to be a staff member that robbed us and if they had the intelligence to put back the belt in the compartment we probably wouldn't have noticed the missing cash until we got to the airport. We were the only people staying in the whole resort at the time(because it was such a dump).
I went to the reception to report the theft to a manager. The Fijian guy at reception told me the manager just left and was un-contactable. When I demanded he call the police, he had the manager there in five minutes.
Then the manager starts lying telling me I had the only key to the room. They obviously had a master key and the cleaners had their keys too (which he couldn't deny). When I told him to call the police he tried to stall saying "they are very slow and probably won't make it out tonight". When I asked him for the emergency number he said Fiji didn't have one! (the emergency number for Fiji is 917 or 919 which I found when I called the Australian high commission). I stayed there until they called the police and they came about four hours later and I made a report.
Thefts like these prey on the fact that travellers won't notice or if they do,they won't do anything about it. The staff always seemed nice and friendly which makes it even more sickening to know that one of them robbed us.
Apart from the robbery the place was crawling with bugs, even by fiji standards. It was our last port of call and we were used to bugs by now but the place was infested with everything.
We had booked an air conditioned room through Expedia. When we got to the room only had ceiling fans. When I went to reception they told me they would have to charge extra for an air conditioned room and our problem was with expedia.
Even though we were the only poor souls in the entire resort!
Location; Terrible location. Luckily we had rented a 4 wheel drive because half the road to the resort is dirt road, with the paved part riddled with the biggest potholes in Fiji(again even by Fijian standards). It is a 15 minute drive from the main road and the closest thing after that is Nadi town. We had a self contained "bure" but it doesn't matter because all shops and restaurants are so far away you are left relying on the poor overpriced food/drink in the resort anyway.
It has no beach, just mud.
One of the main reasons we picked seashell was its babysitting service. We hadn't had a meal the whole holiday without the baby, and fancied one night by ourselves. When I went to book they said the staff were having a party tonight and they had no-one in to cover the service.
Our stay at the seashell at momi tainted an otherwise perfect holiday in Fiji. We didn't feel safe after the robbery and were quite ecstatic to leave (it was like getting away from a horror film plot eg. Texas chain saw massacre,Hostel,the Burning Man ect.).
I write this review so that others won't make the same mistake we did.
- Seashell Momi Hotel Nadi
- Seashell Momi Nadi
