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Lancaster Hotel – reviews, photos

3.0 of 5
Plaza de Cagancha 1334, Montevideo 11100, Uruguay
Hotel amenities
Lancaster Hotel
Ranked #62 of 69 hotels in Montevideo
2.5 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
    4
    15
    17
    24
    31
Date Rating
London
Senior Contributor
46 reviews 46 reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
“Awful place to stay”
1 of 5 stars Reviewed 18 December 2011
1
person found this review helpful

This is quite possibly the filthiest and rancid place I have ever stayed and the photos people have attached are a true representation of what to expect. The reception area lures you in to a false sense of security making you think that this is a modern, fresh and clean hotel but I am afraid that this is the only pleasant thing about the whole hotel. The carpets in the bedrooms are so dirty and worn down with horrible stains all over them and I am not sure if they should be orange or brown in colour. There was mould on the ceiling with stains all over the yellowing curtains and walls which probably haven´t been painted since the 60´s. The rooms smell of old cigarette smoke and all in all I couldnt wait to depart this dreadful place. Coupled with this we were kept waiting for over an hour to check in and no one seemed to be in any hurry to assist us.
Dont waste your time staying here. Whilst the location is central, there are lots of other more pleasant places to stay in.

  • Stayed December 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Biffro about Lancaster Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario, Canada
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Worst hotel stay ever.”
1 of 5 stars Reviewed 10 December 2011
2
people found this review helpful

Echoing everything negative everyone else said, I'd rather sleep on a park bench and take my chances on the streets of Montevideo than stay there again. 2 people we were traveling with in a separate room were covered head to toe in bug bites and rashes. You can have conversations in the bathroom with your neighbors as half the wall is a vent right next to the toilet...you can hear EVERYTHING. Just nasty. I feel dirty again just thinking about it. Avoid this place at all costs.

Room Tip: There are renovated rooms in the front of the hotel, but they are very noisy.
See more room tips
  • Stayed November 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask amtlza about Lancaster Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Horrible experience.”
1 of 5 stars Reviewed 29 November 2011

Like comment before, yes, this is a horrible place. I was on room 1004, 10th floor, my god, what a surprise. That room is only 1 star and closing to loose...
Avoid this hotel. I was there last week and it was the worse expirence.

Room Tip: What ? a tip ? Avoid this hotel.
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  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Gustavo B about Lancaster Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Stay away from the Lancaster”
1 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

A horrible place - dirty, noisy, and unbelievably run-down.* The carpets (I use the term loosely: ill-fitting felt that tripped me up several times) were dirty even before we moved in. Our rooms weren't serviced once in our three-day stay - nothing cleaned, no towels replaced and toilet paper bins left in situ. On day two, we asked for our carpets to be cleaned and were promised they would be the next day. When we pointed out on day four that this hadn't happened, we were told that unless room keys were left at reception, rooms would not be serviced.
The price for this hell-hole? US$75 per night. It's a cynical operation. God knows how it achieved three stars.
The only good points: a satisfactory breakfast, and nice young men on the desk, who I hope will soon move on to work at far better hotels.


* Take a look at some of the choice features of my room.

Room Tip: Unless you're deaf, at all costs avoid a room overlooking the plaza. The traffic noise is horren...
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  • Stayed November 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Jane255115 about Lancaster Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago, Chile
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Not very nice”
2 of 5 stars Reviewed 29 October 2011

Not clean. Location Not safe at night. The overall experience was negative. Not going back ever again.

  • Stayed November 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Eszasz about Lancaster Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Lancaster Hotel

  • Lancaster Hotel Montevideo
Address: Plaza de Cagancha 1334, Montevideo 11100, Uruguay
Price range (per night):* INR3,529 - 5,545

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Lancaster Hotel
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