The Crystal Palace was pretty good. The staff was fairly helpful, and the breakfast was good for being included. For being a four-star hotel, it was a little lacking, though.
The hotel room was spacious, as was the bathroom. But the room itself was a little run down. There were quite a few marks on the walls. There was a fairly sizable roach in the room, but that could have happened anywhere.
The hotel did not have our reservations listed for the correct dates, which lead to a bit of a challenge checking in. But they found their error and everything worked out fine in the end.
The hotel is right in the heart of downtown, so there are plenty of restaurants and sights to see. The location was perfect for the two nights we stayed in the hotel.
They had free internet on a computer in the lobby which was very helpful for keeping in touch.
I would recommend the hotel, but bear in mind the difference in four-star standards.
- Crystal Palace Montevideo
