I have been staying at the Regency Zonamerica for about 3 weeks now on company business. The desolate location, unfriendly staff (besides Fernando) and awful, ABSOLUTELY AWFUL hotel restaurant has really taken away from the paradise that Uruguay is.
The hotel itself is cleanly and the rooms are nice. However, the moment you have to deal with any of the staff, it becomes painful and is especially excruciating should you have to burden the restaurant with an order of food. It could be 45-90 minutes and there is absolutely no co-relation of the price of the food to its taste/quality.
There is absolutely nothing nearby, and a good 30-45 min drive into town. 7 of my colleagues who have been here for over 3 weeks have absolutely had it with this place - unanimous as it gets in terms of agreeing to dislike a hotel. One more thing - internet connection, even with an ethernet cord - awful.
ADVICE - save some $$$ and stay at the Pocitos Plaza or the Sheraton in the Punta Carretas neighbourhood. The location is excellent -with restaurants & bars within walking distance, and the staff extremely friendly at these hotels. Feel free to contact me at: Eurocricket400@yahoo.com should you have any quetsions.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC