Isabel and Ernesto took care of everything. You can rely on them as travel agents for a trip to Peru.
We stayed at Hatun Wasi, The Sanctuary Lodge, and a hotel in Cusco.
The Sanctuary Lodge is clearly a 4 star establishement, and you pay for that. It is right at the entrance to Machu Pichu, they provide excellent service and amenities, and meals are included in the very high price.
Completely different, but equally worth 4 stars (or 5 by the trip advisor rating system) is Hatun Wasi. Not only did Isabel and Ernesto orchestrate our trip, but they provided the beauty, intimacy, and peacefulness of their "home": Food, room, comfort, ameneties, service, everything at Hatun Wasi was "just exactly perfect".
We had breakfast every morning outside in their beautiful yard. And a great "bed and breakfast" type breakfast. Excellent coffee (from coffee extract), fresh fruit juices, fresh breads, eggs etc.
Lunch was typically at a restaurant near our tourist site recommended by E&I, and those meals were always great, and matched the style we had requested.
We did have lunch at Hatun Wasi the day we arrived and it was great. The couple of dinners there, at our request, were great also.
Bed and room were fine, comfortable etc. Plenty of hot water. Fresh drinking water always available (no charge).
The place is also centrally located for site-seeing in The Sacred Valley. Less than 1 hour anywhere we went (well, Machu Pichu with train and bus was a little longer).
You cannot go wrong in this place, unless you want a "standard hotel" or need cable TV or something like that. That's right, they also had a wifi connection, although it was not available from the room, it was a few steps to a comfortable seating area where you could access the internet via your own wifi enabled device (I used my phone, including almost free calls back to the U.S. via skype) or their wired PC.
Best of luck on your trip if you decide to go to Peru! It was a great trip, and a major reason for that was Hatun Wasi and Isabel & Ernesto.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC