We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel and Spa San Augustin Urubamba – reviews, photos

3.0 of 5
Carretera Cuzco Pisac, Km. 69, Urubamba, Peru
Hotel amenities
Hotel and Spa San Augustin Urubamba
Hotel and Spa San Augustin Urubamba
Hotel and Spa San Augustin Urubamba
Hotel and Spa San Augustin Urubamba
Hotel and Spa San Augustin Urubamba
Hotel and Spa San Augustin Urubamba
Ranked #16 of 18 hotels in Urubamba
3.5 of 5 stars 26 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

26 reviews from our community

    Trip type
Traveller rating
    5
    11
    6
    1
    3
Date Rating
Seattle
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“Beautiful Hotel in poor location”
3 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

We stayed two nights at San Augustin in Urubamba and did enjoy the hotel for the most part. Its on a very busy road and not close to very much, the walk into the main part of town is fairly far, especially if you are looking to go in the evening, when its dark, it would be very dangerous as there are no sidewalks. The hotel is very well kept, clean for the most part (what other reviewers have said about bugs in the bathrooms are true, although its nothing too terrible and when you are in a forest area I guess you can expect a bit of bug life to be present...it was a little gross sometimes). The first night we were there it was SO cold and they do not have heaters in the rooms, only radiant portable heaters that turn off after a few minutes so it was not super comfortable. Also the water was shut off for several hours, so we could not take showers or brush our teeth the first night we were there which was frustrating. The hotel has a decent bar (bar staff and restaurant staff were great!) with reasonable prices and the food at the restaurant was pretty good (I would reccommend the quinoa pasta). For breakfast they had a pretty decent spread of food, however the toaster did not work for the bread, so if you wanted warmed bread, the microwave it was! The grounds of the hotel are very pretty, it was just hard to get past the poor location and the fact that our whole first day we were without water. All in all I would recommend staying here, but make sure to bring extra pairs of socks and a sweatshirt for the cold nights!

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask GlobeTrottingPanda about Hotel and Spa San Augustin Urubamba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“An oasis by the river”
4 of 5 stars Reviewed 23 October 2011

A pleasant surprise with welcoming staff. Initially, the room I was assigned had a foul odor of sewage which could not be tolerated. The room was also looking over a dump and right by the main road with plenty of traffic noise. After a change of room towards the inner part of the hotel, the room was spacious and fresh smelling. Nice roomy bathroom and HOT water! Lighting was dim, so it was difficult to read at night. A space heater was provided for cool nights. The courtyard was beautiful with a fountain and a native woman weaving throughout all day. A sauna was available for a fee. Dinner and breakfasts were adequate. Internet was accessible in the lobby, but again, lighting was dim and keyboard hard to see.

Room Tip: Ask for a room away from the road at inner parts of the hotel
See more room tips
  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask tikkalikka about Hotel and Spa San Augustin Urubamba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Senior Contributor
30 reviews 30 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“I would stay here again”
4 of 5 stars Reviewed 15 August 2011

This hotel was pretty good, if you are staying in Urubamba then it should be suitable. Rooms were clean, grounds are nice and good views of mountains. Staff friendly to me.

I do agree that it was kind of cold inside, space heaters in the rooms solved that problem pretty well but not in the common areas.

Breakfast was pretty good although again it was cold in that common area. They had over-easy eggs on the buffet which was a first for me (though I saw it again in Cusco).

Best thing I could say about the hotel was the ability to set up a massage. Only $45 for hour massage and I really enjoyed it, perfect for the day before Macchu Picchu. And in cas anyone is wondering the chick was decent looking.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jrs576 about Hotel and Spa San Augustin Urubamba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Yorkshire
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“A tranquil break”
5 of 5 stars Reviewed 23 January 2011

We found this hotel to be an oasis of calm and a complete surprise, hidden behind an unassuming frontage onto the main road. Our room, a corner suite, was absolutely beautiful. The only downside was the food in the restaurant, which we found did not meet the standard we expected and was over salted.

  • Stayed December 2010
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Loumx about Hotel and Spa San Augustin Urubamba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, OR
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“Great Hotel with Central and Easy Access to the Sacred Valley”
4 of 5 stars Reviewed 6 August 2010

We would recommend this for anyone.... newlyweds or singles. San Augustin had a romantic and tranquil environment. Beautiful grounds, great character and charm inside and out, quality craftsmanship, and clean.


The rooms had beamed ceilings and were warmly designed. The location was central and convenient for seeing the Sacred Valley. The food was excellent, reasonably priced, and the service was fantastic.

The concierge was helpful in calling several cab companies for comparing prices as we hired a driver for the entire day to see the Sacred Valley. (Approximately $35 USD.)

The courtyard had a very peaceful environment with a view of the mountains beyond.

Stayed September 2009, travelled as a couple
Was this review helpful? Yes
Ask PotatoPeels about Hotel and Spa San Augustin Urubamba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hotel and Spa San Augustin Urubamba also viewed

Tambo del Inka, a Luxury Collection Resort & Spa
5 of 5 stars 290 Reviews
Urubamba, Sacred Valley
Show Prices ABS:HotelCheckRates-d598488?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
San Agustin Urubamba Hotel
4 of 5 stars 30 Reviews
Urubamba, Sacred Valley
Show Prices ABS:HotelCheckRates-d877867?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Aranwa Sacred Valley Hotel & Wellness
4.5 of 5 stars 162 Reviews
Urubamba, Sacred Valley
Show Prices ABS:HotelCheckRates-d1235584?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 18 hotels in Urubamba, ranked by popularity »

Been to Hotel and Spa San Augustin Urubamba? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel and Spa San Augustin Urubamba

  • Hotel San Augustin Urubamba
Address: Carretera Cuzco Pisac, Km. 69, Urubamba, Peru
Price range (per night):* INR4,013 - 5,684

Owners: What's your side of the story?

If you own or manage Hotel and Spa San Augustin Urubamba, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel and Spa San Augustin Urubamba
Show the lowest price for this hotel (from our partners)
Show Prices