We have been traveling for four months and this is the worst place we stayed at! Clearly aimed at large tour groups, there is absolutely no charm whatsoever. And the staff is beyond pathetic - getting a smile out of them was a chore. It is a pity as the rooms are large (but very outdated) and the gardens lovely. They also have a huge swimming pool complex across the road.
But the food was really terrible and hospitality completely lacking! We were even kicked out of the jacuzzi because they told us we had to pay (although no one told us this)! Breakfast was seriously bad! A four star hotel? I think not.
Avoid it at all costs!
- Royal Inka Pisac
