We arrived to the hotel around 1030pm at night... the reception clerk was nice and offered us 1 welcome drink even though there was two people. They told us the dining closed at 11pm so we went to grab some food and our welcome pisco sour drink only to be greeted by a nasty ill tempered dining staff. Actually we weren't even greeted, she came over and snatched the welcome drink card from us without a word. We got our own menus and after 15 minutes we went to see if we can order food, she told us there was no more pisco sour drinks. Nevertheless we left and went to a local chicken chain next door. Front desk told us not to wander around too much since it wasn't too safe. The rooms were ordinary... could've been nicer for the establishment they represent. During our stay there was also a bunch of school children from a high school team or something staying at the hotel also. Let's just say the morning breakfast was fend for yourself... with empty bowls of food at the breakfast buffet. The area during the day was fine with beautiful architectural buildings and cute shops. Don't let the hotel order a taxi to the airport for you... they charge 50/s and they kept insisting. Ripoff... we got a cab off the street for 30/s and it was perfectly fine.

After reading the reviews, we expected the worse. BUT we were pleasantly surprised. Downtown Lima is not safe at night but during the day, it is safe...really fun to mingle with the locals, eat & shop where the locals do. The closeness of this hotel to the historical part of downtown was great too. The hotel itself is a little dated but clean. We got upgraded to a suite, two unexpected welcome drinks (Pisco Sour!), comp. fruit basket & 2 bottled water. Breakfast was so-so but so were the b'fast in the Miraflores area hotels where we also stayed at. The staff were very helpful. All in all, great bang for our bucks. They also offer "day room" rate (check out 7PM) if you're catching a late international night flight out. BTW....also free internet.

This has to be the worse hotel we have stayed at. It is not that the hotel was dirty and the food bad (it is and it was) but the location is awful. We were warned not to go out at night unless we were in a large group. Noise...dirt...kids throwing stuff off building roofs at the people walking near them....We were placed in this hotel by our tour company but after we and our guide complained, we were moved to a better part of town. We could not even find a good restaurant to eat in in this area.

Downtown Lima is not a good location for the tourist -- fine during the day, but not after dark and there is nothing of interest near the hotel anyway.
The San Agustin Riviera was probably a great hotel in the 50's but does not look like it has been updated since. We were with a group and none of us had AC that worked. Some rooms had no water (meaning no toilets, etc.). One elevator stuck with a group of us in it. For all these problems, the rooms were large and clean and the desk personnel were very friendly and helpful within their means to help. We would not stay here again though.