*Let me start by saying that we only spent 5 hours total at Basadre Suites so my review may not be generally fair, but this was my impression*
Due to flight delays from Miami, our arrival to Lima was at midnight. I had confirmed a transfer with the hotel in advance and also sent them an email from the Miami airport letting them know that our flight had been delayed and the actual flight numbers. One would expect that the hotel would have been capable of tracking a flight and having the driver be at the airport when our flight finally did arrive. Once clearing immigration and customs in Lima we fully expected to find a driver waiting for us, this was not the case. After being harassed by taxi drivers I finally found a taxi that would call the hotel and get directions since their location is somewhat obscure. Total cost $33 usd, we were robbed, but relieved to be at a hotel. Upon checking into the hotel the hostess asked us how much we paid, when we told here she just kinda laughed. After giving us a room (we booked a queen bed) which had two single beds we finally were able to sleep for 5 hrs before our plain to Cusco. The hotel property seemed nice, the breakfast was ok and they did have a transfer to the airport for us although we were still charged the full $23. I would not stay here again as there are plenty of options in Lima.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
18 October 2011
Dear traveler:
I am pleased to greet her, but I try to remember who you were, on the other hand, if you made a reservation for a central reservation, pick-ups preevemos only when the passenger itinerary calls or send directly to us our mail.
I find it strange that one of the girls in Reception Hall took the audacity to laugh about an event like this.
Too bad that in those 5 hours had found these errors, do not worry we will take the Medici needed to prevent this from happening again. I invite you again to our facilities so you can see we have changed with respect to infrastructure and service.
I remain with you for another chance
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC