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Swissotel Lima – reviews, photos

4.0 of 5
Via Central 150 | Empresarial Real, San Isidro, Lima, Peru
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Swissotel Lima
Ranked #1 of 184 hotels in Lima
4.5 of 5 stars 129 Reviews
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129 reviews from our community

What travellers say about this hotel
  • Very good(5)
  • San Isidro(4)
  • Buffet breakfast(3)
Traveller rating
    88
    34
    3
    2
    2
Only show reviews for Family (9) | Couples (22) | Business (66)
Date Rating
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
“Swissotel Lima, A Memorable Experience!”
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

"We enjoyed our stay at the Swissotel Lima!. The hotel provided a luxury feeling and service. The room was beautiful, spacious and elegant and the service was superb! The staff was always helpful and accommodating and went above and beyond to make sure our stay was a memorable one!

Swissotel Lima is not just a luxury hotel, its an experience! From the moment we arrived, we were greeted warmly, served something to drink, and checked in to the hotel. The ambiance was warm and unique, and the lobby area was very cozy. Our room with a King size bed was fabulous and enjoyed the beautiful bathroom with its many great amenities to include free overnight shoe shine service.

The staff was friendly, helpful, and accommodating. We enjoyed the bar and restaurants. The buffet breakfast to include a variety of Peruvian dishes.

We loved our stay at the Swissotel Lima and will definitely be returning there the next time we are in Lima! We would definitely recommend this property to anyone looking for a "luxury experience" while in Lima, Peru."

Room Tip: Lovely room, comfortable bed, wonderful amenities.
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 2006Veronica about Swissotel Lima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
6 February 2012
Dear 2006Veronica,

On behalf of all of us, I would like to thank you for sharing your experience with the members of TripAdvisor.

We are pleased to learn you thoroughly enjoyed your stay with us. Thank you for complimenting not only our facilities and services in such detail, but also our staff. Positive feedback like yours is very helpful for guests looking forward staying with us.

We appreciate the valuable time taken to recommend our hotel. We certainly look forward to welcoming you back soon.

Warm regards,

Director of Sales
Swissôtel Lima
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Zurich, Switzerland
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Excellent business and leisure hotel”
5 of 5 stars Reviewed 21 January 2012

Great hotel where you feel right away at ease, especially after a long intercontinental flight. Rooms are spacious, so was the bathroom and the breakfast buffet (included with the rate we booked) was just outstanding.
The business center was very helpful (we had an issue with a car rental that we booked ourselves and they helped us find another option(s) overnight!!!
Last but not least, the hotel is in SAN ISIDRO not far from shopping and restaurant places and with a cab/taxi it is not far to Miraflores, museums and so forth.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by IntlTramp for Lima
Ask IntlTramp about Swissotel Lima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
6 February 2012
Dear guest,

On behalf of all of us, I would like to thank you for sharing your experience with the members of TripAdvisor.

We appreciate your positive feedback and we are glad to know we exceed your expectations. Our main goal is to make your stay a memorable one by making you feel at home. We will make sure to pass along your comments to the team.

Thank you once again, we look forward to welcoming you back soon in the new future.

Warm regards,

Director of Sales
Swissôtel Lima
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London, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Very nice hotel, not the ideal location”
4 of 5 stars Reviewed 21 January 2012

We stayed at the Swissotel at the start of our tour of South America. I have no complaints about the Hotel. The rooms were nice and the staff lovely. My only comment is that the hotel is very much in the Business district wheras most things happen in Miraflores. Also the Hotel Taxi's as always are very expensive wheras if you walk outside the hotel you will pick one up immediately for half the price. We went to a lovely fusion restaurant just on the roundabout outside the hotel (Its called Tanta) I would highly recommend it

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Stuart S for Lima
Ask Stuart S about Swissotel Lima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
6 February 2012
Dear Stuart S,

On behalf of all of us, I would like to thank you for sharing your experience with the members of TripAdvisor.

We are glad to know you enjoyed your stay with us, our rooms and specially our staff. You are, right, San Isidro is the financial district of Lima, however, there are quite a few boutique stores and excellent restaurants in the surrounding area, such as Tanta.

Thank you for recommending us, we look forward to welcoming you back soon.

Warm regards,

Director of Sales
Swissôtel Lima
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Chicago
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Good - not great”
3 of 5 stars Reviewed 11 January 2012

Stayed in Swissotel at beginning and end of a tour group. Our room was good, but within the standard range of expectations for the rate. Both times the room had a definite lingering smoking smells despite being non-smoking rooms. Bathrooms are huge. Location - ok but not much to walk around or see without having to take a taxi. Definitely check out the nearby Deli (around the corner, but owned by Swissotel). Staff and food were excellent.

We also stayed at Miraflora JW Marriott during trip and that property and location were by far superior for much better rates.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask johnsok5 about Swissotel Lima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
6 February 2012
Dear johnsok5,

On behalf of all of us, I would like to thank you for sharing your experience with the members of TripAdvisor.

We appreciate your feedback about our rooms; we apologize for the inconvenience you may have experienced due to the lingering smoking smell. On the other hand, we are glad you enjoyed the food and service at the Gourmet Deli. All of our pastries are homemade; we hope you had the chance to try them.

Thank you again, we look forward to welcoming you back soon.

Warm regards,

Director of Sales
Swissôtel Lima
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Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“wonderful!”
5 of 5 stars Reviewed 22 December 2011

It is amazing the service in this hotel. They are really committed to deliver the best quality food, and excellent services. The concierge service is very good as well.

Room Tip: The hotel has a spectaculkar view, so be sure to ask a room in a floor above the 10th floor.
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  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rosemcid about Swissotel Lima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesandMarketingSLI, Director of Sales at Swissotel Lima, responded to this review
26 December 2011
Dear guest,

On behalf of all of us, I would like to thank you for choosing Swissôtel Lima and for sharing your experience with the members of TripAdvisor.

We are delighted to read your comments about our service and food quality. Thank you for recommending our hotel, we look forward to welcoming you back soon.

Happy Holidays!

Warm regards,

Director of Sales
Swissôtel Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Swissotel Lima

  • Swissotel Hotel Lima
  • Lima Swissotel Hotel
Address: Via Central 150 | Empresarial Real, San Isidro, Lima, Peru
Price range (per night):* INR9,802 - 22,124

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