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Doubletree El Pardo Hotel Lima – reviews, photos

4.0 of 5
Independencia 141 | Miraflores, Lima, Peru
Hotel amenities
Doubletree El Pardo Hotel Lima
Doubletree El Pardo Hotel Lima
Doubletree El Pardo Hotel Lima
Doubletree El Pardo Hotel Lima
Doubletree El Pardo Hotel Lima
Doubletree El Pardo Hotel Lima
Ranked #20 of 184 hotels in Lima
4.0 of 5 stars 153 Reviews
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153 reviews from our community

    Trip type
Traveller rating
    59
    62
    24
    5
    3
Date Rating
Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Vilco made our trip!”
5 of 5 stars Reviewed 25 January 2012

Traveling with your 86 year old mother can be challenging, but Vilco, the Consierge, was incredibly helpful with her and with the problems we encountered with tours we had arranged. First of all Vilco kept an eye out on mom when she stepped out of the building to smoke and even arranged to have her room changed so she could have a smoking room.Upon arrival we were greated by name and a short but beautiful trip to Los Ficus was arranged by him. Vilco arranged for an Engllish speaking driver(after 2 tries with drivers who said they could speak English) to take us through the Lima area. We had a great time. We had arranged to go on another tour through a recommended tour company and at the last minute a change was made to our tour and we could not take it. Vilco personally took the time to go to the travel agency and arranged for a full credit and made the tour company manager come to the hotel to take care of everything for the credit.
The food was excellent, the hostess in the restaurant as well as the wait staff were so kind and helpful to all of us.
Our room was beautiful - a little noisy as renovations were being made in areas of the hotel, but the care and hospitaity we received surpassed the noise!
Thank you so much for a great time in Lima!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dietrich Bauer, Director General at Doubletree El Pardo Hotel Lima, responded to this review
27 January 2012
Dear Guest

Thank your very much for your nice review and for complimenting Vilko so much. Comments like your always helps us to keep up the caring service we are striving for at Doubletree by Hilton Hotels.

You can be sure that your comment will be shared with all ten team members.

We hope to have you soon again in Lima and greet you at the El Pardo Doubletree by Hilton.

KInd regards
Dietrich Bauer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rockville, Maryland
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“All the comforts of home in Miraflores”
4 of 5 stars Reviewed 20 January 2012

It was your average DoubleTree, which is often comforting in a foreign country. Clean, well-equipped rooms with good service. A limited amount of free bottles of water - a necessity. What pushes them above average is their concierge. Incredibly helpful in getting our luggage delivered to the hotel, which was delayed until the day after we arrived, as well as coordinating cabs for us and other sightseeing needs. They also allowed us to check in considerably early on our last day so that we could have a "home base" while we waited for our 12am flight home. I will also note it was within walking distance to a great handicraft area, Love Park, and the LarcoMar. It was also a very short cab ride to Barranco, which I highly recommend checking out.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dietrich Bauer, Director General at Doubletree El Pardo Hotel Lima, responded to this review
27 January 2012
Dear Tripadvisor User

Thank you very much for taking the time in writing a comment on your last stay with us.

We are glad that you enjoyed your stay in Lima and hope to have you back very soon at El Pardo Doubletree by Hilton... we will be waiting for you with our famouse home mede chocolate chip cookie.

All the best
Dietrich Bauer
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Hudson, Florida
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“A must if you have a rental-car.”
4 of 5 stars Reviewed 17 January 2012

Good clean American style hotel. Free parking. Centrally located in Miraflores, on major blvd. Good beds. excellent bath, despite weak pressure and lack of hot hot-water. Good bfast. Pricey for what you get, but after a while there you are willing to pay more for comfort! Concierge level is worth it.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by KeysRobert for Lima
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dietrich Bauer, Director General at Doubletree El Pardo Hotel Lima, responded to this review
27 January 2012
Dear Mr. Keys

Thank you very much for your review. We are glad that you have enjoyed your last stay with us and speccially that you liked our Concierge service.

Best regards
Dietrich Bauer
Director of Operations
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Elmhurst, Illinois
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
52 helpful votes 52 helpful votes
“nice hotel, fantastic staff.”
4 of 5 stars Reviewed 12 January 2012

We stayed here at the start and end of our Peru trip...and used points...It was a perfectly nice Doubletree.

The thing that stood out about the hotel was the staff. What a wonderful bunch of people. Truly, everyone we encountered was absolutely fantastic! Every single person went above and beyond to make sure that we enjoyed our stay, and our visit to their country. I was blown away.

If I HAD to complain about something...it would be that their pool is FREEZING.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask stacydi about Doubletree El Pardo Hotel Lima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dietrich Bauer, Director General at Doubletree El Pardo Hotel Lima, responded to this review
27 January 2012
Dear Tripadvisor User

Thank you very much for your nice comment on our Hotel Team on your last visit to Peru.

We are glad that you could take advantage of the points earned during previous stays at Hilton Hotels and that you decided to redeem this points with us in Lima.

Thank you as well for your comment on our pool, we will take it into consideration.

Best regards
Dietrich Bauer
Director of Operations
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Redding, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great Hotel. Exceptional Staff.”
5 of 5 stars Reviewed 11 January 2012

The best concierge staff that I have dealt with on planet Earth. Front desk staff excellent as well. Location is great. Great supermarket and restaurants within walking distance. Short, inexpensive car ride to the mall.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask dsfunk about Doubletree El Pardo Hotel Lima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dietrich Bauer, Director General at Doubletree El Pardo Hotel Lima, responded to this review
27 January 2012
Wow ... I am impressed with your comment on our concierge service. We certainly are glad that you valued our team members so much and hope to greet you very soon again in El Pardo Doubletree by Hilton.

All the best
Dietrich Bauer
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Doubletree El Pardo Hotel Lima

  • Doubletree Lima
Address: Independencia 141 | Miraflores, Lima, Peru
Price range (per night):* INR9,298 - 15,403

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