Good place to stay when travelling to Cusco. Decent food and lovely people! Nice room and bathroom...with the heating improved soon! Very good prices

Nice place, right in the heart of Cuzaco, nice lobby,, good breakfast, nice little shops and bakeries close by.

While the lobby is beautiful to look at, its open design means that you can hear everything in your room! We were especially unfortunate in that our room was on the ground level but I'm not sure it would be any different on the upper floors. We could hear tourists talking in the lobby, the staff, the phones/buzzers, and our neighbors in the bathroom. Sleep proved difficult here. Staff were slow to respond to our needs. My husband became seriously ill after eating bad seafood in the hotel restaurant. Needless to say, we would not recommend this hotel.

Hotel in fairly good location to train/bus station and airport. 10/15 mins to main square - 2 blocks up and 2 blocks over - although if you walk through the first 'alley' way there are a couple of cheaper restaurants with 'tourist meals' for 15sols. (starter/main and drink).

Rooms not bad size, bathroom good, plenty hot water, towels, hairdryer and tv with choice of channels (if wanted). Heaters in room. Room service good. Staff very helpful and some english understood. Breakfast not bad and served from 5.30 to 9 - but difficult to say if earlier was better than later with amount of food offered as we did both 5.30/6 and 8. Will not fried eggs, if scrambled not wanted.

Free coca tea in lounge, leafs and teabags. Lounge area light and airy, quite nice to rest in and some interesting pictures all around. Internet free with two terminals but only one currently works.

Resturant in hotel slightly expensive but so are most of the places around the square - at least considering what we had spent on food in other towns we thought it pricey. We ate at Pachumama, and at a Pizzeria just off the square next to Gato supermarket. The Dragon's Palette is situated down the road from the Puma water feature just off the square. Limo's (expensive but good) on the square and a little cafe opposite the Inca Museum - all good food and clean bathrooms.

On the down side the walls of the rooms are paper thin, my daughters and I could speak (loudly) to each other in our bathrooms which were side by side, it didn't spoil our stay it was funny and part off it but again ear plugs are a good idea if you want to sleep and obviously that will block out late showers/baths and people being poorly in nearby rooms.

Overall I enjoyed my stay in Cusco and I would recommend this hotel. If you stay for a few days have a good look around, San Blas is good, the Inca Museum (10sols) is interesting and there are plenty of churchs. Visit the Sacred Valley, Pisac and Ollytatambo, its a whole days trip but worth it and of course visit Machu Pichu (bus to Ollytaytambo and then train.