As the other reviews have stated, this hotel is a very authentic, clean, and wonderful little hotel, but I'd like to focus on my particular experience here. I was staying at the Mabey Palacio hotel in November and we had left very early in the morning to go to Machu Picchu. Imagine my anguish when I realized three hours later that I had inadvertently left my wedding/engagement ring on the nightstand by the bed! To my surprise and great relief, the ring was immediately found, and we were able to retrieve it on our way back to Cuzco. The staff at the hotel went above and beyond quality in service by finding my ring and ensuring its safe return. Contrary to what we had heard about Peru being a country where you have to be particularly cautious, I can't praise the staff/management enough for making sure my ring got back to me safe and sound!
