We stayed in the Mateo room. It was very small, but since we were only there for sleeping, it held our family of four with no problem. If you travel by taxi, have the taxi drop you off at the Iglesia San Cristobal. It is much easier walking down the steps than up, but we also had no problem walking up the steps with a few rest stops. The internet service is slow, so only use it for brief checks. (Be careful to avoid accidentally pushing the power button on the floor with your shoes.) The staff was great and aided us in printing our LAN boarding passes. Breakfast was enough to hold us, but we ate more down at the Plaza de Armas. The staff also held our luggage so we could explore the city before our flight. Overall, it was a nice place to stay.
Room Tip: Mateo room if you are a family.
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