We spent several days in Cusco and stayed at the Casa Andina San Blas hotel. It is a charming hotel with excellent service and in a good location. The rooms are pleasant and more than adequate but not spacious. Bathroom was good and everything worked. The staff were excellent and promptly responded to our every need by providing extra towels, an electricity converter and replacing a burned out light bulb. The hotel is close to several nice restaurants and the "artsy" neighborhood and vendors at San Blas plaza. They offer a nice breakfast and also have a couple internet computers for checking email or confirming flights. Beds were great and there are a few sitting areas if you want to get out of your room for a while. They have Coca Tea (free)and bottled water (for sale) in the lobby.

Location: around 6 blocks from mainsquare but at higher level (take a deep breath to walk)
Room: clean small room (203) with calefaction, wifi (included), tv cable, phone and a mid size bath tube (broken bottom tap). Loud near water supply noise and bathrooms "connected" by a top small window with other bath rooms are really cons points.
Facilities: A small nice park in the middle and rest areas with chimens and PCs. Breakfast included buffet type is Ok but very limited in choices. I did not see lunch/dinner options but restaurants are very near

We stayed in this hotel the night before we started the Inca Trail and upon our return from the Trek. Staff are wonderful, always keen to help. Rooms are good, location is only a short walk to great restaurants and the Plaza de Armas. I would stay here again if I came back to Cusco.

We had no hot water and only three beds for the four of us, so in the end we checked out and found another hotel. The staff were generally nice, but our problems were very much "ours". Not sure why this occurred, but the hotel is well located, the breakfast good, but our room was freezing, the heater made as much noise as a commercial jet and the water situation made showering a challenge. If you are offered room 110, knock it back and get a different room, and hopefully your experience will be better.