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Hotel Vilandre – reviews, photos

3.0 of 5
Av El Sol 910, Cusco, Peru
Hotel amenities
Hotel Vilandre
Ranked #106 of 150 Cusco B&B and Inns
3.0 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
    1
    4
    2
    0
    2
Date Rating
Tallahassee, Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Totally worth it!”
4 of 5 stars Reviewed 8 August 2008

We arrived at the hotel the day after we visited MP. We had a little difficulty finding the hotel initially, but once we got there, we were pleasantly surprised. The staff was very helpful and welcoming. It was a great location for us too-short walk to the Plaza, as well as other shops and restaurants. The room was decent with three single beds, television (english channels), and hot water. The only downside was that we had no heat, and at night, it tended to get a bit cold in the room.

Breakfast started being served very early in the a.m., which was great for our outgoing flight on our second day of our stay. One staff member even came out with us at 6 a.m. to make sure that we got safely in a taxi, and arranged a good price for us to ride back to the airport.

The biggest benefit to staying here as opposed to the Plaza, was you actually got to see Cusco, without all the tourist traps of the Plaza. While it's only a short walk or ride up to the Plaza, we were able to enjoy a more laid back time once we were back at the hotel.

  • Liked — LOCATION!
  • Disliked — No heat
  • Stayed June 2008, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask jerlinger about Hotel Vilandre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Excellent value for money”
4 of 5 stars Reviewed 14 November 2007
2
people found this review helpful

Nice modern, clean, hotel, with all amenities you need (wireless Internet in the lobby, breakfast, cable TV, tub with hot shower). Very friendly staff. Some what basic feel and at the bottom of the hill from the Plaza (get a taxi for $1USD up the hill, and it's a short walk down). Overall, considering the price, the Vilandre is an excellent choice.

  • Liked — Modern and cheap
  • Disliked — Perhaps a little far from the main square, but easy and very cheap to get a taxi
  • Stayed November 2007, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask RichardAcreman about Hotel Vilandre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drumore-PA
2 reviews
6 helpful votes 6 helpful votes
“nice hotel”
3 of 5 stars Reviewed 1 November 2006
4
people found this review helpful

nice hotel for the price-friendly staff-excellent breakfast- small walk to the Plaza but away from the traffic noise

  • Liked — price
  • Disliked — old
  • Tips/Secrets — no
  • Stayed September 2006, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask Susie747 about Hotel Vilandre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lima, Peru
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Pésima atención, sucio, abandonado”
1 of 5 stars Reviewed 11 August 2011
3
people found this review helpful
Google Translation

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Katia G about Hotel Vilandre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Terrible!!! deberian cerrarlo!!!!”
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1
person found this review helpful
Google Translation

  • Stayed April 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask JessicaElena about Hotel Vilandre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germán Covarrubias Medina, Director de Relaciones Públicas at Hotel Vilandre, responded to this review
16 May 2011
Srta. Jéssica Elena:
Ante todo, le pedimos mil disculpas a nombre de la gerencia por lo sucedido en el hotel el mes pasado, en su estadía por el Cusco. Sobre el particular, queremos manifestarle que la gerencia tomó conocimiento de este mal servicio por parte de la señorita del área de recepción, al verificar nuestro circuito cerrado de seguridad. Considerando la gravedad de la falta, se tomó la decisión, como medida disciplinaria, el retiro definitivo de la empresa de la colaboradora involucrada, puesto que no cumplía con los mismos valores que la organización trata de difundir dentro de su cultura. A ello, agradecemos su crítica que nos servirá para tener mucho más cuidado al momento de la selección de nuestros colaboradores en un proceso futuro.

Atentamente.

Relaciones Públicas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Hotel Vilandre Also Known As

  • Vilandre Hotel Cusco
Address: Av El Sol 910, Cusco, Peru

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