Hot water. Free coca te TO HELP ALTITUDE PROBLEMS. good breakfast.
Clean, lovely helpful staff. Safe.
Lovely area to explore. Nice little shops, bars and reataurants close by if we wanted to stay near the hostel.
Hotel at top of hill on very narrow streett. Enjoyed the walk down to the main square but coming back up was too much. Taxi about £2 between 3 of us.

We spent 6 nights here and enjoyed our stay for the most part. The hotel is very clean, there are plenty of blankets on the bed for warmth (no heat), you get fresh towels every day, and the staff is very friendly.

The only trouble we experienced was with water. We didn't have water twice while we were there, and the other times we often did not have cold water so the showers were boiling hot. Our neighbors did not have water for 3 days, and when they asked to change rooms they were told no, so they left. Hopefully this issue has been fixed by now, but be aware.

Also, if you don't speak Spanish, you will not be able to ask the hotel for information about Cusco. They are usually not around much during the day and don't speak English very well so you will have to seek tourist advice elsewhere. Despite these few issues, the place is really good value, as we found many other places in Cusco much more expensive for comparable accommodation.

Kuntur Wasi is great! My favorite place to stay in Peru. The owners are super friendly. They will do everything they can to help you out. On my last day in Cusco I had to leave the hotel at 5am to catch a flight. The owner was up then to make sure the taxi arrived and to see me off.

They make you feel like you're part of the family when you stay there. I spent loads of time playing games with their son Salvador.

The hotel is also really nice - kind of a hybrid between a bed and breakfast and a hotel. There is a lovely large lobby area with a sunny transparent greenhouse-style roof and a wood oven. The room I was in had a balcony with a beatuful view across the Cusco valley. I didn't go out on the balcony though - at eye level above the balcony there is a gnarly tangle of electrical wires.

As others on here have mentioned, the San Blas neighborhood is amazing.
The only thing I recommend is that you pick up a pair of heavy alpaca socks. The rooms in Kuntur Wasi have heavy tile floors and there is no heating. In the morning they get pretty cold

Definitely recommend, we ended up staying here over 2 weeks. Great location on the edge of San Blas with its wide choice of "picanterias" restaurants, bars and corner shops and 10min walk from the busy Plaza de Armas. Owners and staff were very friendly, good breakfast, tea available throughout the day and rooms clean and a good size. Only let down by the temperamental plumbing, hot water was generally available throughout the day but very early in the morning was problematic.