Hotel Garcilaso
Stayed here for a total of 6 nights on 3 separate occasions within a 9 day period as part of a Tucan Tour around Peru.
The first room we were given was 104, it was poor to say the least. The bathroom was grotty and damp. It was cold and there was flaking paint on the walls. This room is on the ground floor, just off the central courtyard. It has a big window looking into a lobby shared by it and the next room. The curtain across this window doesn’t really cover it so there’s not a lot of privacy. In addition you can hear everything from the next room. When we turned off the lights to go to sleep, the ceiling light went on the blink; continuously flashing, there was no way we could have slept with that so we had to get up again and get someone from reception to have a look at it. The only option was to disconnect it; which required a ladder, unfortunately the ladder was in the sister hotel so the man assisting us had to climb on the wardrobe to reach the light while my husband held it steady. I was pretty relieved when the man had it disconnected and was back on the ground safely.
We told our tour guide about our experiences in this room and I think because of this we were given a much better room on our next stay. This was another ground floor room but down a corridor towards staff areas. This room was clean, fairly big, had built in cupboards with a full length mirror and no lighting problems! The bathroom was also fine; clean, no damp. Basic but nothing wrong with it at all. During this part of our stay we had laundry done by the hotel, it was very cheap but not at all worthwhile. Underwear came back grey, one t-shirt was shrunk and another changed from yellow to grey-green.
The last night we stayed here we got a room on the first floor, it was pretty similar to our first room but a little larger and a little bit better still not especially nice though.
Overall I would not recommend this place, there are other hotels which look a lot better and are in the same price range. A place like this, that is so hit and miss does not deserve your business.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC