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Hotel Arqueologo Exclusive Selection – reviews, photos

3.5 of 5
408 Pumacurco (plaza Nazarenath), Cusco, Peru
Hotel amenities
Hotel Arqueologo Exclusive Selection
Ranked #42 of 129 hotels in Cusco
4.0 of 5 stars 121 Reviews
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121 reviews from our community

    Trip type
Traveller rating
    49
    39
    16
    12
    5
Date Rating
Corona, Ca.
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“Nice neighborhood but service below average.”
3 of 5 stars Reviewed 15 January 2012

The location is great, only a 5 minute walk to the Plaza de Armas if even that. It is in a nice neighborhood and we never felt unsafe walking the streets, not even late at night. The fact that we traveled in the rainy season ( low tourism) perhaps is the reason why service was extremely low key. ACTUALLY THAT IS NO EXCUSE, because elsewhere in Peru ( especially Chinchero,Sacred Valley) the careful attention paid by staff was beyond anything I have ever experienced before. I think the problem is there wasn't enough staff. We barely ever even saw anybody other than the bartender at night when we sat in the lounge, a few minutes at check in and a few minutes at check out. Breakfast, which is included was nothing special but enough to not go hungry. The hotel itself is quite nice and is tastefully decorated, beds comfortable, but that is not enough to deserve a second visit.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask billcat99 about Hotel Arqueologo Exclusive Selection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Arqueologo, Director General at Hotel Arqueologo Exclusive Selection, responded to this review
12 April 2012
Dear guest.

We want to thank you for sharing this opinion. We are glad that you liked our hotel location safe and close to the main square, likewise close enough to shops and restaurants. February is used to maintain our facilities and give to our staff the annual holiday, that is why our restaurant and bar is not working. To get a better service we have started give incentives to our staff, so that they can work better. Once more thank you for your opinion, it will help us to improve our service.

Joel Evrard
General manager
Arqueologo Hotel
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Paris, France
Senior Contributor
43 reviews 43 reviews
Reviews in 34 cities Reviews in 34 cities
19 helpful votes 19 helpful votes
“Trendy colonial hotel!”
4 of 5 stars Reviewed 11 November 2011

This hotel is just 5 minutes wak aways from the main place of Cusco. Our stay was great in the Inca Suite,just a little more than a classic room, it really worth it, the suite is nicely decorated and beds are very confortable. There is a great patio in the hotel, trendy around the colonial style structure. The restaurant La comedia divina is fantastic with a great food and very nice service. Opposite to the service in the hotel which is sometimes careless...but still the hotel worth a stay!

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask X-O75 about Hotel Arqueologo Exclusive Selection
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Hotel_Arqueologo, Director General at Hotel Arqueologo Exclusive Selection, responded to this review
12 April 2012
Dear guest.
We want to thank you for your time to share this comment. We are glad that you enjoy our facilities (specially the Inca suite), which is close to the plaza de Armas, likewise close enough to shops and restaurants. La Divina Comedia restaurant is a place where you surpass your expectations. We look forward to have you soon.

Joel Evrard
General director
Arqueologo Hotel
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Mexico
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Charming place and service, albeit rough edges here and there.”
4 of 5 stars Reviewed 31 October 2011

The hotel was a charming place in a great location. Service was great, always friendly and willing. The staff is really helpful and the owner is very attentive of everything that's going on which is very good. There were however a few things that were sloppy. The internet connection was awful. Even if there were many possibilites to connect, they were always limited and slow, making writing an e-mail an awfully annoying experience. The breakfast selection could have been a bit more varied. The food was of great quality though. Ventilation in rooms is very poor making them damp and humid.

Room Tip: Ask for the rooms in the main patio, they might be a bit noisier at times, but they are the best.
See more room tips
  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ferdinand V about Hotel Arqueologo Exclusive Selection
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Hotel_Arqueologo, Director General at Hotel Arqueologo Exclusive Selection, responded to this review
12 April 2012
Dear guest.
We want to thank you for your time for sharing this comment. We are glad that you liked our hotel location, safe and close to the plaza de Armas. We already count with high speed web browsing and our rooms are better maintained. We look forward to have you soon.

Joel Evrard
General director
Arqueologo Hotel
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Dublin, Ireland
1 review
“Charming hotel”
5 of 5 stars Reviewed 16 October 2011

Really loved this hotel, had a nice charm to it and fits in with the setting of Cusco. Our room was off the courtyard and was plenty big, nice comfy beds, clean and a decent shower, the main things I look for in a hotel room.
Hotel was nice and quiet too which is good if you are doing trips early in the morning and it was a great location.
We were able to store our bags here while we did our inca trail, they guy who stored our bags at 5 in the morning didnt even take a tip from us.
Didnt get to use the hotel restaurant but did use the small bar area and sat by the fire.
Would definately stay there again.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sharon D about Hotel Arqueologo Exclusive Selection
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Hotel_Arqueologo, Director General at Hotel Arqueologo Exclusive Selection, responded to this review
16 April 2012
Dear guest.

We want to thank you for your nice comments. We are entirely happy that you have enjoyed our facilities. We are located close enough to shops and restaurants and far enough to avoid the noise. We will be happy to receive you again.

Joel Evrard
General director
Arqueologo Hotel
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sydney
Senior Contributor
27 reviews 27 reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
“Nothing exclusive about it”
2 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

Really cute fit out, comfy beds, nice linen, good location and quiet and fine for a place to crash for a couple of days but it's not a great experience overall. It would be so easy for the staff, the two main females in particular, to just be a bit nicer and more helpful. it would change the whole vibe of the place. There was one sweet young guy during the day, but those ladies are just awful. Interesting that so many other reviews have said the same thing yet the owner does nothing? The rooms are also really basic. No fridge, terrible Internet, no bottled water not even a pen and paper or even a pen to fill out the feedback forms! Also a bit annoying the bar is only open a few hours at night. Definitely not from 12 as the sign says. I am in no rush to go back. 

  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask worktravellerglobal about Hotel Arqueologo Exclusive Selection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Arqueologo, Director General at Hotel Arqueologo Exclusive Selection, responded to this review
11 April 2012
Dear guest

Thank you very much for your time to share this comment, this picturesque building is located in a safe area and close to the Plaza de Armas. Our service has been improved, to get a better service we have started give incentives to our staff, so that they can work better. The rooms count with a better access to internet, the attention in the bar has been extended until 11pm. We are going to consider your suggestions to work better and improve our service.

Joel Evrard
General manager
Hotel Arqueologo
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Additional Information about Hotel Arqueologo Exclusive Selection

  • Arqueologo Exclusive Selection Cusco
  • Arqueologo Exclusive Selection Hotel
Address: 408 Pumacurco (plaza Nazarenath), Cusco, Peru
Price range (per night):* INR5,321 - 9,802

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