Friendly service and wonderful views over Cusco with nice gardens and patios, friendly staff.
Odd noises from the room above ours were a problem--4 a.m. hammering, filing etc. If you're acclimated to altitude and can handle the steps (45 to our room), go as high as possible for quiet and views.

After peaking into some of the other rooms and reading the reviews, we got lucky getting room #30. The hotel itself is located about 15 minutes walking from the plazas and it's up on the hill. With the high altitude of the city, it's hard not to be winded walking back to your room. If your fluent in Spanish, you should be able to catch a cab for less than 5 soles. Everything is negotiable in this country, from cab/hotel rates and even food and drink at the restaurants!
Back to the property: room 30 was definitely primo. Front covered patio with a fireplace and a sweet view of the city. The property is landscaped nicely with great stonework and plants. The stairs up to this room are mildly perilous and it took a lot of effort for me not to laugh when an older French gentleman slipped and fell on his derriere - hard (insert your own obnoxious French laugh). He was fine so it's ok to laugh.
We had a great experience with the staff. Anything we asked for, we got. Bring us wine glasses, I need a bottle of water, can you build us a fire, more towels, soap, toilet paper, a room heater. The room heater was critical. The first night we shivered ourselves to sleep. Then I figured, let's ask for a space heater. As a spoiled San Diegan, anything under 55 is freezing. The thing stopped working part way through the night, but it was enough to tide the cold weather. I'm not sure how many of these heaters they have, but this is a critical travel tip for this hotel. Have them bring it to your room.
Good hotel overall and a great value ($55 on Expedia). We stayed here 3 nights and then we spent a few nights at Siete Ventanas closer to Plaza de Armas (I'll write a review for here). Rack rate was $110, but my travel partner negotiated them down to $55. They didn't want me to say anything, but all's fare in love and travel . . .

Pros: Great view, out of the way neighborhood. Good breakfast. Free computer in the breakfast room. Service isn't particularly warm but is reasonably helpful and accomodating, esp if you make at least an effort to speak Spanish.

Cons: Rooms are damp, quality of the room is hit or miss. Price is a little high (40 USD/night, low season) for the quality. Some rooms have a fireplace, but no wood, matches or instructions. We were freezing at night.

There were some outdoor lounging spots that looked pleasant. Couldn't really say as they were always damp (rain at night in low season).

My husband and I were shown the best room, the "matrimonial" with jacuzzi, fireplace, best view. We left some of our luggage for 5 days in advance of our Salkantay Trek. When we got back, we were asked for more money, saying we hadn't paid the full price. Settling in at 1:30am, we discovered there was no running water in the shower, Jacuzzi or toilet. The second night they promised there'd be water. That morning STILL NO WATER. We were furious; they gave us a lower, smaller room and a 20% discount. We said that was insufficient and went to speak to our Inca Tour company to negotiate. They told us the manager said he'd be there himself to talk with us. He never was there I said clearly and in my best Spanish that I would write a terrible review of Casa de Campo, which I just did.