This is a new hotel that is about a 10-15 walk from the Plaza on a very busy street (thus, avoid any room that overlooks the road). They have heaters (needed May-Oct) and small flat screen in every room. As stated, the Hotel is one year old and the beds are comfortable. The sheets are changed daily. Their showers have hot water 24/7 BUT are near impossible to regulate, switching back and forth from super cold to scalding.

The staff is nice, but the front desk is not competent. You will need to check and double check on requests. The public part of the hotel is not heated and can be cold to very cold from late May through early October. The breakfast buffet is mediocre. You can tell it is done on the cheep. The management uses the cheapest bread, terrible margarine and they watered down milk, literally. Often the scrambled eggs are cold.

What irked me most was how the management tries to squeeze every dime out of visitors. A small bottle of water is marked up 300%. One night, I ordered late night pizzas for my group of 15, and I was told it would cost us almost $30 if we used the tables in the dining room! A service charge.

This could be a very good hotel with some tweaking. If you contact them direct you can get 30 to 40% discount in the low season. I would stay here again after I looked around for better hotels. 3.5 stars

Nice little hotle in Cusco. Clean rooms with updated baths water pressure and hot water small problem. Very attentive staff even loaning the teenagers a laptop when other lobby P.C. was being used. Coca tea allways available. We went in their winter and while the days were pleasant the night are gold and the lobby and halls unheating. the staff all wore coats. Slept well and enjoyed stay.

The staff is superbly nice. They are on the right track, but the place is simply too new. The restaurant is ungrounded. We and about a dozen others waited over an hour ... didn't get water... nothing.. the waitress came out and started telling people that they didn't have what people ordered... after an hour! People got up and left. We felt a little bad because they mean well and they are nice, but it was very late and we were starving. The power went out twice within the first two hours of our stay. Others in the hotel said that it had gone out for 6 hours earlier in the afternoon, however, this wasn't the hotel's fault. They had no emergency lighting and few candles so if you didn't have a flashlight, you'd be SOL. They literally were still finishing my room when I walked in with my suitcase. Man was in there with tools, etc. I almost went to another place on the spot, but they pulled it together fast enough for me to stay. I don't know exactly what they charge, but I wouldn't pay more than $50 or $60 a night for this place until they get it together.

We did not pick this hotel. Our original hostel did not have a room for us, so they put us up here and honored our original $35/night rate. I think this hotel’s normal rate is much higher though.

This was the nicest hotel that we stayed at in Peru (however we never spent more than $65 a night other than in the depths of the jungle). It’s a new (was still under construction), clean hotel with a very nice staff. The room had a flat screen TV and the bathroom was marble with a phone. Free internet is available in the lobby. The neighborhood is safe, but not the most convenient (near the market and PeruRail to Puno). However, taxis anywhere in the city are very cheap – less than $1 US.

My only complaints are the construction noise and the hot water was iffy and only was working about half the time.