this hotel is nice but it is very bad located, it is hard to find taxis to transfer you to the city centre and if you want to go walking you have to pass through a not nice neighborhood where streets are dark, empty and dirty. It takes like 15 mins to get to the centre of Arequipa by walking but it is not recommendable.
Rooms are big enough and clean but they are very cold, when we asked the owner for a blanket, he was kind of unhappy of giving us an extra blanket

This not hotel, just pension. Located on very bad location, faraway from everywhere. Room not clear. Also we book hotel by hotel.de and got price 14 sol , but by checkout was charged 140 sol, manager say that some mistake on web site, we know about this mistake only on checkout.
Never come back.

Really helpful and kind staff. I felt like home!
Useful services available: bus tickets, laundry, food delivery, touristic materials, free wi-fi.
Good location: walking distance from the Plaza de Armas, a shopping center, and a set of restaurants.

I recommend it!

I've just finished up a month of traveling through Peru and found this to be the friendliest hotel we stayed at. Antonio was very helpful about cabs, sights, and helping us find the tourist police station (needed after a bad deal with a dodgy Cusco travel agent!). The room was clean and comfortable, the outdoor courtyard was a great setting for breakfast. The only problem we had was with a leaky shower... which they quickly had someone come in to repair...and they gave us a discount on our rate for our troubles (which were minimal). But the best part was that while killing time waiting for our night bus to Nasca, we spent the lovliest hour with Antonio's dad, despite his limited English and our very limited Spanish! He certainly won our hearts and if they weren't completely booked up, we would have stayed an extra day simply because the vibe in Arequipa and in Posada Nueva Espana was so great.