We stayed here two nights. We received some exceptional service, but there were downsides too.

Though I had asked for a quiet room they put us in one that received a lot of street noise and I didn't get much sleep.

The next morning I brought this up and, after first showing me another room that would have also gotten street noise (what were they thinking?), they gave us an entire suite in the interior.

We left our luggage at the hotel for our tour to Colca Canyon. Upon return in late afternoon, we had a late flight to Lima that night but needed to change our 7am Cruz del Sur bus reservation for the following morning. The manager drove over with us in a taxi to do the exchange at a mall! Though I'm sure I would have managed it on my own--I have enough Spanish--it certainly made it a lot easier.

The wireless worked well.

There were a couple of other minor downsides: the included breakfast is skimpy. There's no buffet. Rather, there's a waitress and you get a juice, either eggs or a fruit bowl, a roll or two, and coffee or tea. That's it. Anything else is additional. (Actually, this was good for me because I overeat at the buffets.)

Also, we printed out our boarding passes and bus tickets and were then told there was a charge of a sol per page. Obviously a nominal expense, but unworthy of hotel of this supposed class.

Note: the hotel is owned by the order of nuns of the Santa Catalina Monastery!

We would stay there again, though I would look at other choices too. We both liked it a lot more than La Casa de mi Abuela where we stayed our first night.