I stayed for 2 nights while on business. This was my first trip to Arequipa, so I kept an open mind about my experience. I must say the service at the Libertador was top notch. They always accomodated us when we had a need. My room was huge, and had its touch of colonial style but with modern amenities. They provided "turn down service", which is always a treat. Their beds were amazing!! I had the best sleep while staying here. Breakfast was included and the selection provided a good selection of breakfast items. The only negative point was the food served for lunch/dinner. The first night, my colleague and I had ordered grilled chicken with mashed potatoes and we found both to be extremely salty. The second day we had a late lunch/early dinner, I had the traditional lomo saltado, and to be honest for a five star hotel, I was truly disappointed. I have had lomo saltado in Lima at a chain restaurant called Hiraki and that was 100 times better, it was also 100 times bigger and definitely less expensive than what was offered to me at the Hotel Libertador. To be classified to be a five star hotel, you must be able to offer the best quality local traditional dishes. I would probably recommend this hotel to friends/family, but unless they improve their food, I would probably suggest going elsewhere to eat lunch/dinner.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 February 2012
Dear Guest:
We are really appreciating your comment; you give us the opportunity to continue improving, we are taking into account all their appreciations in order to be better.
We hope to be able to have it again with us in a next opportunity to be able to assist him with the biggest care of offering the best services
Thank you very much
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC